Subject: New Reply Received - Re: Your return request has been cancelled
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 04 Feb 2023 08:13:09 +0000

Hi Reena kumari,  The customer has responded to the ticket.  Re: Your return request has been cancelled  Ticket comment <font>

</font><div style="margin: 0in 0in 8pt; line-height: normal"><span style="font-size: 12pt">Dear
valued customer ,</span></div>
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</font><div style="margin: 0in 0in 8pt"><span style="line-height: 107%; font-size: 12pt">Thank you
for using Aramex shipping services.</span></div>
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</font><div style="margin: 0in 0in 8pt"><span style="line-height: 107%; font-size: 12pt">Please note
that your pickup request has been canceled based on the customer  request Fatma</span></div>
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</font><div style="margin: 0in 0in 8pt"><span style="line-height: 107%; font-size: 12pt">Please don’t
hesitate to contact us for any further assistance.</span></div>
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</font><div style="margin: 0in 0in 0pt"><b><span style='color: black; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-theme-font: minor-fareast; mso-no-proof: yes'>Esraa Walsh </span></b></div>
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</font><div style="margin: 0in 0in 0pt"><span style='color: black; mso-fareast-font-family: "Times New Roman"; mso-fareast-theme-font: minor-fareast; mso-no-proof: yes'>Customer
Service Executive</span></div>
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</font><div style="margin: 0in 0in 0pt"><span style='color: black; font-size: 10pt; mso-ascii-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-hansi-font-family: Calibri; mso-bidi-font-family: Calibri; mso-no-proof: yes'>Aramex International
LLC Cairo </span></div>
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</font><div style="margin: 0in 0in 0pt"><span style='color: black; mso-fareast-font-family: "Times New Roman"; mso-fareast-theme-font: minor-fareast; mso-no-proof: yes'>T.  +201286691450</span></div>
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<div>From:<span style='font-family: "Times New Roman"; font-size: 12pt'> [email-masked] <br><b>Sent:</b> 2/4/2023 8:39:00 AM<br><b>To:</b> [email-masked];[email-masked]<br><b>CC:</b> [email-masked]<br><b>Subject:</b> RE: Fwd: [#5535621] - Re: Your return request has been cancelled</span>
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<strong><span style="color: red; font-size: 14px">[CAUTION: EXTERNAL EMAIL] </span></strong><span style="color: red; font-size: 14px">This email originated
<strong>outside</strong> of Aramex. <strong>DO NOT CLICK</strong> on <strong>LINKS</strong> or
<strong>ATTACHMENTS </strong>unless you recognize the sender and know the content is safe. If you suspect the email to be a SPAM or a PHISHING email, please forward the email to
<strong><a href="mailto:[email-masked]" rel="noreferrer"><span style="color: red">[email-masked]</span></a>. #BeCyberSmart</strong></span>
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<div style="font-family: -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size: 14px">
Hi Team,</div>
Regarding the following, cx emailed us and telling that he returned his item already but didn't received the refund yet. Kindly check and confirm us if the item is received at your end or not.<br style="box-sizing: border-box">
<br style="box-sizing: border-box">
Problem Statement: Late Collection</div>
<br style="box-sizing: border-box">
Order Date: 17-12-2022<br style="box-sizing: border-box">
Order ID: 2110019137<br style="box-sizing: border-box">
Tracking ID: 47793835191</div>
Collection Reference : A12696D</div>
<br style="box-sizing: border-box">
Address: 01155554486<br style="box-sizing: border-box">
1117 kornish el nile mapiro<br style="box-sizing: border-box">
Assistance Required: Need Urgent Collection<br style="box-sizing: border-box">
<br style="box-sizing: border-box">
Issue Description: The new return request was created on (6-1-2023) and till now the item has not collected from the customer so kindly arrange the collection on priority basis.<br style="box-sizing: border-box">
<br style="box-sizing: border-box">
Thanks &amp; Regards,</div>
Reena</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5535621