Subject: Note Added - [#5535621] Re: Your return request has been cancelled
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 04 Feb 2023 06:39:04 +0000

Hi ,    Service Center - CAI E-commerce A added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5535621    Subject:  Re: Your return request has been cancelled   Requester: Fatmaaomar    Note Content:   <font>CAI Aramex Customer Service team.<br>
Your request has been received and will be viewed by a member of our team.
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The case reference assigned to your request is: CAI/0223/1884 . Please make sure to keep the case reference number in the subject field for all communications related to this request.
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<div>From:<span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> [email-masked] <br><b>Sent:</b> 2/4/2023 8:39:02 AM<br><b>To:</b> [email-masked]; [email-masked]<br><b>Cc:</b> [email-masked]<br><b>Subject:</b> RE: Fwd: [#5535621] - Re: Your return request has been cancelled</span>
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Hi Team,</div>
Regarding the following, cx emailed us and telling that he returned his item already but didn't received the refund yet. Kindly check and confirm us if the item is received at your end or not.<br style="box-sizing: border-box">
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Problem Statement: Late Collection</div>
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Order Date: 17-12-2022<br style="box-sizing: border-box">
Order ID: 2110019137<br style="box-sizing: border-box">
Tracking ID: 47793835191</div>
Collection Reference : A12696D</div>
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Address: 01155554486<br style="box-sizing: border-box">
1117 kornish el nile mapiro<br style="box-sizing: border-box">
Assistance Required: Need Urgent Collection<br style="box-sizing: border-box">
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Issue Description: The new return request was created on (6-1-2023) and till now the item has not collected from the customer so kindly arrange the collection on priority basis.<br style="box-sizing: border-box">
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Thanks &amp; Regards,</div>
Reena</div>
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