Subject: New Reply Received - 5660792 Complaint 9412835498 Escalation
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 03 Feb 2023 12:34:45 +0000

Hi Reena kumari,  The customer has responded to the ticket.  5660792 Complaint 9412835498 Escalation  Ticket comment <div dir="auto">Please share the email ID for further escalation. Despite several call and emails I am not getting any call from the logistics company to update me on the delivery status. Highly unprofessional on the part of Centre point. </div>
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<div>On Fri, 3 Feb 2023 at 1:59 PM Teena Baby &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">Hi Team,</div>
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<div dir="auto">What is the status?? This is taking ages to get resolution.</div>
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<div dir="auto">Thanks &amp; Best Regards</div>
<div dir="auto">Teena </div>
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<div dir="ltr" class="gmail_attr">On Fri, 3 Feb 2023 at 11:33 AM Centrepoint &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;padding-left:1ex;border-left-color:rgb(204,204,204)"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Hi Teena,</div>
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<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>We sincerely apologize for ​that your order delayed by two days.<br style='box-sizing:border-box;color:rgb(24,50,71);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial'><br>We have forwarded your query regarding delayed delivery to the concerned team and will be in touch with you asap to assist you in resolving this concern.</div>
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<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>We request you to please allow us some time so we can work on this and do the needful.</div>
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<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>We appreciate your patience.</div>
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<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Thank You,</div>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Centrepoint Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5661421