Subject: Note Added - [#5619494] Receiving a defective product
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 03 Feb 2023 07:36:54 +0000

Hi ,    Ankkur Gupta added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5619494    Subject:  Receiving a defective product   Requester: Ashgan2191    Note Content:   <div class="WordSection1">
<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Hi <a id="OWAAM3251F0E068734721A887F0C3FC7DD2F3" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Babyshop Home Delivery</span></a>,</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Anand – can we please ask team to replace this with new piece on priority.
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<div class="MsoNormal"><b><span style="mso-fareast-language:EN-US">Comments: Defective crib received from Supplier (QC issue)</span></b></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Regards,<br>
Ankur</span></div>
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<div>From:<span lang="EN-US"> Babyshop &lt;[email-masked]&gt;
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<b>Sent:</b> Friday, 27 January 2023 5:28 PM<br>
<b>To:</b> Ankkur Gupta &lt;[email-masked]&gt;; Nashid Abdulnazar &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5619494] - Receiving a defective product</span>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">WWD DAMAGED ITEM<br>
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Hi Team,<br>
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Problem Statement:  WWD DAMAGED ITEM<br>
Order ID: 9410645140<br>
Tracking ID: 20144239410645140<br>
Item ID:159368078<br>
Assistance Required: Damaged Item Recieved</span></div>
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Issue Description: Customer emailed us informing that he/she received damaged item, the customer also provided us the picture of damaged item. <br>
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Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Reena</span></div>
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</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">5619494:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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Attachments :
1. <a href='https://helpae.babyshopstores.com/helpdesk/attachments/2044011039184'>1.jpg</a><br />2. <a href='https://helpae.babyshopstores.com/helpdesk/attachments/2044011039185'>2.jpg</a><br />3. <a href='https://helpae.babyshopstores.com/helpdesk/attachments/2044011039186'>3.jpg</a><br />4. <a href='https://helpae.babyshopstores.com/helpdesk/attachments/2044011039187'>5.jpg</a><br />5. <a href='https://helpae.babyshopstores.com/helpdesk/attachments/2044011039188'>4.jpg</a>