Subject: New Reply Received - My Account
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 02 Feb 2023 14:32:39 +0000

Hi Reena kumari,  The customer has responded to the ticket.  My Account  Ticket comment <div>Hello my issue has not been resolved I can not put anything in my cart nor can I purchase its been a week now<br>
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<div dir="ltr">Sent from my iPhone</div>
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<div>On 2 Feb 2023, at 5:23 PM, Max &lt;[email-masked]&gt; wrote:<br>
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<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5648702</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
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<div dir="ltr">Reena kumari : </div>
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<div dir="ltr">Hi Saleh,</div>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.<br>
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<div>We sincerely apologize for the issue you are facing however, we would advise you to please try clearing the cache/cookies of your browser and if you are using the App please try reinstalling/'updating it.<br>
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<div>If the same problem persists, please provide us with the following details so that we can forward it for further assistance:</div>
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<div>- email address :</div>
<div>- Country of access</div>
<div>- type of device used</div>
<div>- Application version.</div>
<div>- System version</div>
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<div>We hope this helps and please do not hesitate to write back to us if you need further assistance. We will be happy to help!</div>
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<div dir="ltr">Thank You,</div>
<div dir="ltr">Max Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5648702