Subject: Ticket Assigned - Conversation with Raeed Khatri
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 02 Feb 2023 12:01:47 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Raeed Khatri Raeed Khatri                    Hi           03:31 PM, 02nd Feb                    Centrepoint KW whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            03:31 PM, 02nd Feb                    Centrepoint KW whatsapp bot                    Hello Raeed Khatri , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Information  3. ? Refund Information  4. ?Store Location  5. ?Reset Your password   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            03:31 PM, 02nd Feb                     Raeed Khatri                    6           03:31 PM, 02nd Feb                    Centrepoint KW whatsapp bot                    Hi Raeed Khatri , let us know if we can help you with any of the following:    1. ? Order Status  2. ? Returns Process  3. ? Refund Information   4. ? Store Location  5. ?Reset Your password  6. ?‍?Something Else    Type the option number to get started - for example, type 1 for ? Order Status   لتغيير لغة المحادثة للعربية ، اكتب عربي            03:31 PM, 02nd Feb                     Raeed Khatri                    6           03:31 PM, 02nd Feb                    Centrepoint KW whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             03:31 PM, 02nd Feb                     Raeed Khatri                    1           03:31 PM, 02nd Feb                    Centrepoint KW whatsapp bot                   Please enter your email address           03:31 PM, 02nd Feb                     Raeed Khatri                    [email-masked]           03:31 PM, 02nd Feb                    Centrepoint KW whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           03:31 PM, 02nd Feb                     Raeed Khatri                    ?           03:32 PM, 02nd Feb                   Reena                   Hi Raeed, Good Afternoon. Thank you for contacting Centrepoint. My name is Reena. We would be happy to help you           03:36 PM, 02nd Feb                     Raeed Khatri                    Hi Ms.Reena           03:36 PM, 02nd Feb                     Raeed Khatri                    Can I get the driver number so that I can contact him           03:37 PM, 02nd Feb                     Raeed Khatri                    After 4:30 pm I'll not be in room           03:37 PM, 02nd Feb                     Raeed Khatri                    So need to make sure what time he's coming please           03:38 PM, 02nd Feb                   Reena                   It will just take a moment to check the details for you.           03:38 PM, 02nd Feb                     Raeed Khatri                    Ok sure           03:38 PM, 02nd Feb                   Reena                   Thank you for your patience           03:43 PM, 02nd Feb                     Raeed Khatri                    Waiting for driver details           03:43 PM, 02nd Feb                   Reena                   We see that you are contacting us regarding the order number 8412917364           03:43 PM, 02nd Feb                   Reena                   We would request you to please confirm with us your contact number +96569332572           03:44 PM, 02nd Feb                   Reena                   Hi, I'm not getting a response from you. Are we still connected?           03:49 PM, 02nd Feb                     Raeed Khatri                    Tell driver to call me on WhatsApp number please +********4016           03:52 PM, 02nd Feb                   Reena                   We would request you to please provide us your complete contact number           03:55 PM, 02nd Feb                     Raeed Khatri                    Above is my contact number           03:55 PM, 02nd Feb                     Raeed Khatri                    Ask driver to call me on WhatsApp           03:55 PM, 02nd Feb                     Raeed Khatri                    Can I get the driver number           03:56 PM, 02nd Feb                     Raeed Khatri                    Yesterday I spoke to agent Khalid and everything was fine and in details           03:57 PM, 02nd Feb                   Reena                   We would like to inform you that before attempting the delivery of your products, our courier agent will contact you.           03:58 PM, 02nd Feb                     Raeed Khatri                    Ok           03:58 PM, 02nd Feb                   Reena                   Please let us know if we can assist you any other queries.           04:00 PM, 02nd Feb                   Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.   Have a wonderful day.           04:01 PM, 02nd Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5658777