Subject: Ticket Assigned - Conversation with Muhammad Mohsin
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 02 Feb 2023 10:48:39 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Muhammad Mohsin Muhammad Mohsin                    Hi           02:20 PM, 02nd Feb                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            02:20 PM, 02nd Feb                   MAX UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            02:20 PM, 02nd Feb                     Muhammad Mohsin                    1           02:20 PM, 02nd Feb                   MAX UAE whatsapp bot                    Hello Muhammad Mohsin , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            02:20 PM, 02nd Feb                     Muhammad Mohsin                    Can i ask another question ?           02:20 PM, 02nd Feb                   MAX UAE whatsapp bot                    Hi Muhammad Mohsin , let us know if we can help you with any of the following:    1. ? Order Status  2. ? Returns Process  3. ? Refund Information   4. ? Store Location  5. ?‍?Something Else    Type the option number to get started - for example, type 1 for ? Order Status   لتغيير لغة المحادثة للعربية ، اكتب عربي            02:20 PM, 02nd Feb                     Muhammad Mohsin                    5           02:20 PM, 02nd Feb                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           02:20 PM, 02nd Feb                   Reena                   Hi Muhammad, Good Afternoon. Thank you for contacting Max. My name is Reena. We would be happy to help you           02:22 PM, 02nd Feb                     Muhammad Mohsin                    Good Afternoon sir           02:22 PM, 02nd Feb                     Muhammad Mohsin                    Sir before i am living UAE & i have max & shukran account           02:23 PM, 02nd Feb                     Muhammad Mohsin                    now i am stay in saudi arabia           02:24 PM, 02nd Feb                     Muhammad Mohsin                    i am trying to use same max account but i cant           02:24 PM, 02nd Feb                   Reena                   It will just take a moment to check the details for you.           02:27 PM, 02nd Feb                     Muhammad Mohsin                    i am update shukran app sucessfully and i am just join max Saudi arabia. and trying ti link shukran he said your mobile no already use.           02:27 PM, 02nd Feb                     Muhammad Mohsin                    please unlink UAE max account from shukran           02:28 PM, 02nd Feb                   Reena                   Thank you for your patience           02:32 PM, 02nd Feb                   Reena                   We would request you to please share with us your e-mail id           02:33 PM, 02nd Feb                     Muhammad Mohsin                    [email-masked]           02:33 PM, 02nd Feb                   Reena                   Thank You for the information. We found that this shukran card 1800000274852811 has been linked with your e-mail id [email-masked]           02:36 PM, 02nd Feb                   Reena                   We would request you to please confirm if you want us to delink this account           02:36 PM, 02nd Feb                     Muhammad Mohsin                    Yes           02:36 PM, 02nd Feb                     Muhammad Mohsin                    I want to delet it.           02:37 PM, 02nd Feb                     Muhammad Mohsin                    Sir please delink & delet my max account.           02:38 PM, 02nd Feb                   Reena                   We would like to inform you that we have delink your account with e-mail id  [email-masked]           02:38 PM, 02nd Feb                   Reena                   Please let us know if we can assist you any other queries.           02:41 PM, 02nd Feb                     Muhammad Mohsin                    Sir can you delet my UAE profile with this email id [email-masked]           02:41 PM, 02nd Feb                   Reena                   We would request you to please confirm with us that you would like to delete your account.           02:43 PM, 02nd Feb                     Muhammad Mohsin                    Yes Sir i want to Delet my account.           02:43 PM, 02nd Feb                   Reena                   We have forwarded your query to the concern team and will be update you by e-mail.           02:45 PM, 02nd Feb                   Reena                   We would request you to please allow us some time to do a needful.           02:45 PM, 02nd Feb                     Muhammad Mohsin                    baby shop & splasy also delet with this request ?           02:46 PM, 02nd Feb                     Muhammad Mohsin                    Take you time.           02:46 PM, 02nd Feb                   Reena                   Please give us some time, because the issue has been escalated to the concerned team, and they will try their best to help you properly.           02:46 PM, 02nd Feb                   Reena                   Please let us know if we can assist you any other queries.           02:46 PM, 02nd Feb                     Muhammad Mohsin                    no sir           02:47 PM, 02nd Feb                     Muhammad Mohsin                    thank you. ?           02:47 PM, 02nd Feb                   Reena                   It was a pleasure to assist you. Thank you for contacting Max.   Have a wonderful day.           02:47 PM, 02nd Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5658363