Subject: Ticket Assigned - Conversation with لمى
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 02 Feb 2023 10:41:09 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with لمى لمى                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  ✍️ Please enter your name Customer:  لمى Bot:  Hi لمى, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9412977121 Bot:    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0564778307            02:19 PM, 02nd Feb                   Mais                   Hi Lama, Good Afternoon. Thank you for contacting Max. My name is Mais. We would be happy to help you.           02:20 PM, 02nd Feb                   Reena                   Dear Customer, Good Afternoon. Thank you for contacting Max. My name is Reena. We would be happy to help you           02:22 PM, 02nd Feb                   Reena                   We see that you are contacting us regarding the order number 9412977121           02:23 PM, 02nd Feb                   Reena                   It will just take a moment to check the details for you.           02:24 PM, 02nd Feb                   Reena                   We apologize for the inconvenience caused.           02:25 PM, 02nd Feb                   Reena                   We have forwarded your query to the the concern team and will be try to arrange the collection for your order as soon as possible.           02:29 PM, 02nd Feb                   Reena                   Please allow us some time to do a needful           02:31 PM, 02nd Feb                   Reena                   Please let us know if we can assist you any other queries.           02:33 PM, 02nd Feb                   Reena                   Please let us know if we can assist you any other queries.           02:33 PM, 02nd Feb                   Reena                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           02:37 PM, 02nd Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5658325