Subject: Ticket Assigned - Conversation with Ayesha
From: Splash <[email-masked]>
To: [email-masked]
Date: Thu, 02 Feb 2023 10:40:32 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Ayesha Ayesha                    Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  Hi ayesha, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9412853152 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP020123001003     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0585745109            02:18 PM, 02nd Feb                   Reena                   Hi Ayesha, Good Afternoon. Thank you for contacting Splash. My name is Reena. We would be happy to help you           02:20 PM, 02nd Feb                   Reena                   We see that you are contacting us regarding the order number 9412853152           02:23 PM, 02nd Feb                   Reena                   It will just take a moment to check the details for you.           02:24 PM, 02nd Feb                   Reena                   We apologize for the inconvenience caused.           02:28 PM, 02nd Feb                   Reena                   We have forwarded your query to the the concern team and will be try to deliver your order as soon as possible.           02:30 PM, 02nd Feb                   Reena                   Please allow us some time to do a needful           02:31 PM, 02nd Feb                   Reena                   Please let us know if we can assist you any other queries.           02:33 PM, 02nd Feb                   Reena                   It was a pleasure to assist you. Thank you for shopping with Splash.   Have a wonderful day.           02:37 PM, 02nd Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5658320