Subject: Ticket Assigned - Conversation with Hussain
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 02 Feb 2023 06:59:42 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hussain Hussain                    Hi           10:47 AM, 02nd Feb                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            10:47 AM, 02nd Feb                   MAX UAE whatsapp bot                    Hello Hussain , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            10:47 AM, 02nd Feb                     Hussain                    1           10:47 AM, 02nd Feb                   MAX UAE whatsapp bot                   Please enter your order number to continue.           10:47 AM, 02nd Feb                     Hussain                    9412494843 this is my order number           10:47 AM, 02nd Feb                   MAX UAE whatsapp bot                   Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number.           10:47 AM, 02nd Feb                   MAX UAE whatsapp bot                    Please type 1 to continue   Or type 2 to go back to the main menu  ?            10:47 AM, 02nd Feb                     Hussain                    9412494843           10:47 AM, 02nd Feb                   MAX UAE whatsapp bot                    Please type 1 to continue   Or type 2 to go back to the main menu  ?            10:47 AM, 02nd Feb                     Hussain                    1           10:48 AM, 02nd Feb                   MAX UAE whatsapp bot                   Please enter your order number to continue.           10:48 AM, 02nd Feb                     Hussain                    9412494843           10:48 AM, 02nd Feb                   MAX UAE whatsapp bot                    Your order is on the way?   Processing   Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP013023000456    You can also easily track your order from My Account > Order History.             10:48 AM, 02nd Feb                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             10:48 AM, 02nd Feb                     Hussain                    2           10:48 AM, 02nd Feb                   MAX UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             10:48 AM, 02nd Feb                     Hussain                    1           10:48 AM, 02nd Feb                   MAX UAE whatsapp bot                   Please enter your email address           10:48 AM, 02nd Feb                     Hussain                    [email-masked]           10:48 AM, 02nd Feb                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           10:48 AM, 02nd Feb                   Reena                   Hi Hussain, Good Afternoon. Thank you for contacting Max. My name is Reena. We would be happy to help you           10:50 AM, 02nd Feb                   Reena                   We see that you are contacting us regarding the order number 9412494843           10:51 AM, 02nd Feb                   Reena                   It will just take a moment to check the details for you.           10:51 AM, 02nd Feb                     Hussain                    I didn't receive my oder long time           10:51 AM, 02nd Feb                     Hussain                    Please           10:51 AM, 02nd Feb                   Reena                    Please accept our full apologies for the inconvenience we have caused you, this is definitely not the experience we wish you to have when shopping on our website.            10:52 AM, 02nd Feb                     Hussain                    I already pay           10:53 AM, 02nd Feb                   Reena                   We have forwarded your query to the the concern team and will be try to deliver your order as soon as possible.           10:53 AM, 02nd Feb                     Hussain                    Why it's take to much time           10:53 AM, 02nd Feb                   Reena                   Please give us some time, because the issue has been escalated to the concerned team, and they will try their best to help you properly.           10:54 AM, 02nd Feb                     Hussain                    Please do something I have to go my home country           10:54 AM, 02nd Feb                   Reena                   We would request you to please allow us some time to do a needful           10:55 AM, 02nd Feb                     Hussain                    Please           10:55 AM, 02nd Feb                   Reena                   Please let us know if we can assist you any other queries.           10:55 AM, 02nd Feb                     Hussain                    Just do this thing for me please           10:56 AM, 02nd Feb                   Reena                   We would like to inform you that we have forwarded your query to the concern team and will be try to deliver your order as soon as possible.           10:58 AM, 02nd Feb                     Hussain                    Thanks           10:58 AM, 02nd Feb                   Reena                   It was a pleasure to assist you. Thank you for shopping with Max.   Have a wonderful day.           10:59 AM, 02nd Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5657125