Subject: Ticket Assigned - Conversation with Abhijeet
From: Splash <[email-masked]>
To: [email-masked]
Date: Thu, 02 Feb 2023 06:45:18 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Abhijeet Abhijeet                    Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  Hi abhijeet, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9412771015 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP020123000043     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            10:23 AM, 02nd Feb                   Reena                   Hi Abhijeet, Good Morning. Thank you for contacting Splash. My name is Reena. We would be happy to help you           10:26 AM, 02nd Feb                     Abhijeet                    I want to change my delivery address           10:29 AM, 02nd Feb                   Reena                   We see that you are contacting us regarding the order number 9412771015           10:29 AM, 02nd Feb                     Abhijeet                    Yes           10:30 AM, 02nd Feb                     Abhijeet                    Yesterday they try to deliver in my Old address           10:30 AM, 02nd Feb                   Reena                   It will just take a moment to check the details for you.           10:32 AM, 02nd Feb                   Reena                   We would request you to please confirm with us your address Le Meridien Airport Accommodation Building no .13           10:33 AM, 02nd Feb                     Abhijeet                    Yes           10:34 AM, 02nd Feb                     Abhijeet                    Near to airport terminal one           10:34 AM, 02nd Feb                   Reena                   We apologize for the inconvenience caused.           10:37 AM, 02nd Feb                   Reena                   We have forwarded your query to the the concern team and will be try to deliver your order as soon as possible.           10:37 AM, 02nd Feb                   Reena                   Please allow us some time to do a needful           10:37 AM, 02nd Feb                     Abhijeet                    Please           10:37 AM, 02nd Feb                   Reena                   Please give us some time, because the issue has been escalated to the concerned team, and they will try their best to help you properly.           10:40 AM, 02nd Feb                   Reena                   Please let us know if we can assist you any other queries.           10:41 AM, 02nd Feb                   Reena                   It was a pleasure to assist you. Thank you for shopping with Splash.   Have a wonderful day.           10:43 AM, 02nd Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5657060