Subject: RE: Late delivery: Order ID: 9411662167
From: Thamilalagan M <[email-masked]>
To: Manish Kumar <[email-masked]>
Cc: OLM DXB <[email-masked]>, Sameer Hasan <[email-masked]>, Ashish Karini <[email-masked]>, Escalations Dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Reena Kumari <[email-masked]>
Date: Wed, 1 Feb 2023 15:35:10 +0000

Hi Manish,
    Order has been marked as RTO and it cannot be delivered once it is marked as RTO.

Regards,
Thamil
OLM-UAE
+971-542454482

From: Manish Kumar <[email-masked]>
Sent: Wednesday, 1 February 2023 7:15 PM
To: Thamilalagan M <[email-masked]>
Cc: OLM DXB <[email-masked]>; Sameer Hasan <[email-masked]>; Ashish Karini <[email-masked]>; Escalations Dxbteam <[email-masked]>; Apoorv Joshi <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Reena Kumari <[email-masked]>
Subject: Re: Late delivery: Order ID: 9411662167

CAUTION: External email sender. Use care when clicking on links or opening attachments!
Dear Thamil,

Please check if there is any chance to rearrange the delivery for below order, as per tracking we can not see any update after 24th Jan 23 and as per Hybris the order status is still in transit.

Thank you for your help.

Regards,
Manish

________________________________
From: "Thamilalagan" <[email-masked]<mailto:[email-masked]>>
To: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "OLM DXB" <[email-masked]<mailto:[email-masked]>>, "Sameer Hasan" <[email-masked]<mailto:[email-masked]>>, "Ashish Karini" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "Reena Kumari" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, January 31, 2023 6:17:20 PM
Subject: RE: Late delivery: Order ID: 9411662167

Hi Manish,
    Mentioned order has been marked as RTO.

Regards,
Thamil
OLM-UAE
+971-542454482

From: Manish Kumar <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 31 January 2023 4:39 PM
To: OLM DXB <[email-masked]<mailto:[email-masked]>>; Sameer Hasan <[email-masked]<mailto:[email-masked]>>; Ashish Karini <[email-masked]<mailto:[email-masked]>>; Thamilalagan M <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Reena Kumari <[email-masked]<mailto:[email-masked]>>
Subject: Late delivery: Order ID: 9411662167

CAUTION: External email sender. Use care when clicking on links or opening attachments!
Hi Team,

Kindly assist us in arranging the below delivery on a priority as the cx is following up for the same on chat on a daily basis and make sure to call the customer on given contact number.

Problem Statement: Late Delivery

Contact number: +971521759134

Address:
Yasmin Village, building 9, flat 306, Al Filayah, Al Dhait South, Ras Al Khaimah
United Arab Emirates (AE)

Order Date : Jan 23, 2023
Order ID: 9411662167
Tracking ID: FP012323001898
Expected delivery date: 1/25/23
Assistance Required: Need Urgent Delivery
Issue Description: The order was shipped from our side on 1/23/23 but till now the order has not delivered to the customer so we request you to arrange a delivery on priority basis.

Regards,
Manish
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