Subject: Ticket Assigned - Conversation with Azm!
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 01 Feb 2023 10:42:34 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Azm! Azm!                    1           02:20 PM, 01st Feb                   MAX KW Whatsapp BOT                    Hello, welcome to Max!?   مرحبًا بك في ماكس            02:20 PM, 01st Feb                   MAX KW Whatsapp BOT                    Hello Azm! , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location  5. ?Reset Your password   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            02:21 PM, 01st Feb                     Azm!                    I need to know the status of my order 8412841947           02:21 PM, 01st Feb                   MAX KW Whatsapp BOT                    Hi Azm! , let us know if we can help you with any of the following:    1. ? Order Status  2. ? Returns Process  3. ? Refund Information   4. ? Store Location  5. ?Reset Your password  6. ?‍?Something Else    Type the option number to get started - for example, type 1 for ? Order Status   لتغيير لغة المحادثة للعربية ، اكتب عربي            02:21 PM, 01st Feb                     Azm!                    1           02:22 PM, 01st Feb                   MAX KW Whatsapp BOT                   Please enter your order number to continue.           02:22 PM, 01st Feb                     Azm!                    8412841947           02:22 PM, 01st Feb                   MAX KW Whatsapp BOT                    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.            02:22 PM, 01st Feb                   MAX KW Whatsapp BOT                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             02:22 PM, 01st Feb                     Azm!                    I need them very urgent           02:23 PM, 01st Feb                   MAX KW Whatsapp BOT                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             02:23 PM, 01st Feb                     Azm!                    2           02:23 PM, 01st Feb                   MAX KW Whatsapp BOT                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             02:23 PM, 01st Feb                     Azm!                    1           02:23 PM, 01st Feb                   MAX KW Whatsapp BOT                   Please enter your email address           02:23 PM, 01st Feb                     Azm!                    [email-masked]           02:23 PM, 01st Feb                   MAX KW Whatsapp BOT                   Please wait, our agent will be with you shortly. Thanks           02:23 PM, 01st Feb                     Azm!                    Ok           02:24 PM, 01st Feb                   Reena                   Dear Customer, Good Afternoon. Thank you for contacting Max. My name is Reena. We would be happy to help you           02:27 PM, 01st Feb                   Reena                   We see that you are contacting us regarding the order number 8412841947           02:31 PM, 01st Feb                   Reena                   It will just take a moment to check the details for you.           02:33 PM, 01st Feb                   Reena                   Please accept our full apologies for the inconvenience we have caused you           02:34 PM, 01st Feb                     Azm!                    Please check the status of this order           02:35 PM, 01st Feb                   Reena                   We have forwarded your query regarding the order id 8412841947 to the concern team and will be try to arrange the collection for your order as soon as possible.           02:35 PM, 01st Feb                     Azm!                    I need these items urgently today itself           02:36 PM, 01st Feb                     Azm!                    As I will be traveling tonight           02:36 PM, 01st Feb                   Reena                   Please give us some time, because the issue has been escalated to the concerned team, and they will try their best to help you properly.           02:38 PM, 01st Feb                     Azm!                    Ok           02:38 PM, 01st Feb                   Reena                   Please let us know if we can assist you any other queries.           02:39 PM, 01st Feb                   Reena                   It was a pleasure to assist you. Thank you for shopping with Max.   Have a wonderful day.           02:41 PM, 01st Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5653347