Subject: Ticket Assigned - Conversation with Hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 01 Feb 2023 09:53:11 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hi Hi                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  Hi hi, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9412419930 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=LM118793088     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            01:32 PM, 01st Feb                   Reena                   Dear Customer, Good Afternoon. Thank you for contacting Max. My name is Reena. We would be happy to help you           01:35 PM, 01st Feb                     Hi                    Hi, im bothering you again           01:36 PM, 01st Feb                     Hi                    Can u check if theres an update about the order           01:36 PM, 01st Feb                     Hi                    If it is not possible today, i want to cancel           01:37 PM, 01st Feb                   Reena                   We see that you are contacting us regarding the order id 9412419930           01:37 PM, 01st Feb                     Hi                    Yeah still it is quiet, tracking is also not showing           01:37 PM, 01st Feb                   Reena                   It will just take a moment to check the details for you.           01:38 PM, 01st Feb                     Hi                    Yes pls           01:39 PM, 01st Feb                   Reena                   Please accept our full apologies for the inconvenience caused.           01:42 PM, 01st Feb                   Reena                   We see that there is delay in your order           01:44 PM, 01st Feb                   Reena                   We have forwarded your query to the concern team and will be try to deliver your order as soon as possible.           01:45 PM, 01st Feb                   Reena                   We would request you to please allow us some time do a needful.           01:46 PM, 01st Feb                     Hi                    Yeah thank you           01:46 PM, 01st Feb                   Reena                   Please let us know if we can assist you any other queries.           01:49 PM, 01st Feb                   Reena                   It was a pleasure to assist you. Thank you for shopping with Max.   Have a wonderful day.           01:51 PM, 01st Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5653024