Subject: Ticket Assigned - Conversation with Hello
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 01 Feb 2023 07:35:10 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hello Hello                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  Hi hello, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9412581098 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=LM886443553     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            10:58 AM, 01st Feb                     Hello                    9412581098           10:58 AM, 01st Feb                     Hello                    Pls check the status for above order id           10:58 AM, 01st Feb                     Hello                    Hy           11:00 AM, 01st Feb                   Ziena                   Dear Customer, Good Morning. Thank you for contacting Max. My name is Ziena, I would be happy to help you.           11:04 AM, 01st Feb                     Hello                    Pls           11:09 AM, 01st Feb                   Reena                   We see that you are contacting us regarding the order id 9412581098           11:15 AM, 01st Feb                   Reena                   It will just take a moment to check the details for you.           11:16 AM, 01st Feb                   Reena                   We apologize for the inconvenience caused.           11:19 AM, 01st Feb                   Reena                   We see that there is delay in your order.           11:19 AM, 01st Feb                   Reena                   We have forwarded your query to the concern team and will be try to deliver your order as soon as possible.           11:23 AM, 01st Feb                     Hello                    Ok           11:25 AM, 01st Feb                   Reena                   We would request you to please allow us sometime to do a needful.           11:25 AM, 01st Feb                   Reena                   Please let us know if we can assist you any other queries.           11:27 AM, 01st Feb                   Reena                   It was a pleasure to assist you. Thank you for shopping with Max.   Have a wonderful day.           11:31 AM, 01st Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5652321