Subject: Ticket Assigned - Conversation with Khaleel
From: Splash <[email-masked]>
To: [email-masked]
Date: Wed, 01 Feb 2023 06:33:44 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Khaleel Khaleel                    Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  ✍️ Please enter your name Customer:  Start Again Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  ✍️ Please enter your name Customer:  khaleel Bot:  Hi khaleel, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9412524658 Bot:    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0551394720            10:20 AM, 01st Feb                   Reena                   Hi Khaleel, Good Morning. Thank you for contacting Splash. My name is Reena. We would be happy to help you           10:22 AM, 01st Feb                     Khaleel                    Hi           10:23 AM, 01st Feb                     Khaleel                    For how long I have to wait           10:24 AM, 01st Feb                   Reena                   We see that you are contacting us regarding the order number 9412524658           10:24 AM, 01st Feb                   Reena                   Please accept our apologies for the inconvenience caused to you. We know that this is not the ideal experience for you while shopping with us. ​           10:25 AM, 01st Feb                   Reena                   We see that there is delay in your order           10:25 AM, 01st Feb                   Reena                   We have forwarded your query to the concern team and will be try to arrange the collection as soon as possible.           10:29 AM, 01st Feb                   Reena                   Please give us some time to do a needful.           10:30 AM, 01st Feb                   Reena                   Please let us know if we can assist you any other queries.           10:32 AM, 01st Feb                   Reena                   It was a pleasure to assist you. Thank you for shopping with Splash.   Have a wonderful day.           10:32 AM, 01st Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5652017