Subject: Ticket Assigned - Conversation with Fathimath Sahla
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 31 Jan 2023 09:09:28 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Fathimath Sahla Fathimath Sahla                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi fathimath sahla, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9412338346 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP012823003594     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0559885593            12:51 PM, 31st Jan                     Fathimath Sahla                    Sure ..Thanks           12:51 PM, 31st Jan                   Reena                   Hi Fathimath, Good Afternoon. Thank you for contacting Centrepoint. My name is Reena. We would be happy to help you           12:53 PM, 31st Jan                   Reena                   We see that you are contacting us regarding the order number 9412338346           12:56 PM, 31st Jan                   Reena                   We see that there is delay in your order.           12:59 PM, 31st Jan                   Reena                   We would request you to please confirm with us your contact number +9711507594700           01:00 PM, 31st Jan                   Reena                   Hi, I'm not getting a response from you. Are we still connected?           01:03 PM, 31st Jan                   Reena                   Hi Fathimath, I have not received a response from you still, please confirm if we are still connected?           01:06 PM, 31st Jan                   Reena                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with Centrepoint in case of any unanswered query.           01:07 PM, 31st Jan                   Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.   Have a wonderful day.           01:07 PM, 31st Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5647652