Subject: Ticket Assigned - Conversation with Helo
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 31 Jan 2023 09:05:58 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Helo Helo                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi helo, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0525058428            12:51 PM, 31st Jan                   Reena                   Dear Customer, Good Afternoon. Thank you for contacting Centrepoint. My name is Reena. We would be happy to help you           12:54 PM, 31st Jan                   Reena                   We see that you are contacting us regarding the order number 9409476987           12:56 PM, 31st Jan                   Reena                   Please accept our full apologies for the inconvenience caused.           12:58 PM, 31st Jan                   Reena                   We have forwarded your query to the concern team and will be try to arrange returns collection as soon as possible.           01:02 PM, 31st Jan                   Reena                   We would request you to please allow us some time to do a needful.           01:04 PM, 31st Jan                   Reena                   Please let us know if we can assist you any other queries.           01:04 PM, 31st Jan                   Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.   Have a wonderful day.           01:05 PM, 31st Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5647632