Subject: Ticket Assigned - Conversation with Giselle Bracamonte
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 31 Jan 2023 08:49:50 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Giselle Bracamonte Giselle Bracamonte                    Hellooo Good afternoon i would like to know where is my order?           12:21 PM, 31st Jan                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            12:21 PM, 31st Jan                   MAX UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            12:21 PM, 31st Jan                     Giselle Bracamonte                    1           12:22 PM, 31st Jan                   MAX UAE whatsapp bot                    Hello Giselle Bracamonte , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            12:22 PM, 31st Jan                     Giselle Bracamonte                    1           12:22 PM, 31st Jan                   MAX UAE whatsapp bot                   Please enter your order number to continue.           12:22 PM, 31st Jan                     Giselle Bracamonte                    9412597809           12:23 PM, 31st Jan                   MAX UAE whatsapp bot                    Your order is on the way?   Processing   Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP013023002827    You can also easily track your order from My Account > Order History.             12:23 PM, 31st Jan                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             12:23 PM, 31st Jan                     Giselle Bracamonte                    No           12:23 PM, 31st Jan                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             12:23 PM, 31st Jan                     Giselle Bracamonte                    2           12:23 PM, 31st Jan                   MAX UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             12:23 PM, 31st Jan                     Giselle Bracamonte                    1           12:24 PM, 31st Jan                   MAX UAE whatsapp bot                   Please enter your email address           12:24 PM, 31st Jan                     Giselle Bracamonte                    [email-masked]           12:24 PM, 31st Jan                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           12:24 PM, 31st Jan                   Reena                   Hi Giselle, Good Afternoon. Thank you for contacting Max. My name is Reena. We would be happy to help you           12:27 PM, 31st Jan                   Reena                   We see that you are contacting us regarding the order number 9412597809           12:27 PM, 31st Jan                     Giselle Bracamonte                    Hello I will like to know where is my package           12:28 PM, 31st Jan                   Reena                   It will just take a moment to check the details for you.           12:30 PM, 31st Jan                   Reena                   Please accept our full apologies for the inconvenience caused.           12:31 PM, 31st Jan                     Giselle Bracamonte                    Okk           12:33 PM, 31st Jan                     Giselle Bracamonte                    Because nobody call me           12:33 PM, 31st Jan                   Reena                   We have forwarded your query to the concern team and will be try to deliver your order as soon as possible.           12:33 PM, 31st Jan                     Giselle Bracamonte                    And it said it was impossible to deliver           12:33 PM, 31st Jan                     Giselle Bracamonte                    Okkk no problem ?           12:33 PM, 31st Jan                   Reena                   We would request you to please allow us some time to do a needful.           12:34 PM, 31st Jan                     Giselle Bracamonte                    Yes no problem At all ???           12:34 PM, 31st Jan                   Reena                   Please let us know if we can assist you any other queries.           12:36 PM, 31st Jan                     Giselle Bracamonte                    Noo noo that’s all           12:36 PM, 31st Jan                     Giselle Bracamonte                    Thank youuu           12:37 PM, 31st Jan                     Giselle Bracamonte                    Ahh? Do you have well my address?           12:37 PM, 31st Jan                     Giselle Bracamonte                    It is correct?           12:37 PM, 31st Jan                   Reena                   We would like to inform you that your delivery address is 9h street Janusia Cluster villa 388           12:41 PM, 31st Jan                     Giselle Bracamonte                    Yess is that one           12:42 PM, 31st Jan                     Giselle Bracamonte                    ?           12:42 PM, 31st Jan                   Reena                   Please let us know if we can assist you any other queries.           12:46 PM, 31st Jan                     Giselle Bracamonte                    No that’s it           12:47 PM, 31st Jan                     Giselle Bracamonte                    Thank you           12:47 PM, 31st Jan                   Reena                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           12:48 PM, 31st Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5647519