Subject: Ticket Assigned - Conversation with Aneesha Sajnani
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 31 Jan 2023 08:29:51 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Aneesha Sajnani Aneesha Sajnani                    Hey           12:09 PM, 31st Jan                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            12:09 PM, 31st Jan                   MAX UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            12:09 PM, 31st Jan                     Aneesha Sajnani                    1           12:09 PM, 31st Jan                   MAX UAE whatsapp bot                    Hello Aneesha Sajnani , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            12:09 PM, 31st Jan                     Aneesha Sajnani                    1           12:09 PM, 31st Jan                   MAX UAE whatsapp bot                   Please enter your order number to continue.           12:09 PM, 31st Jan                     Aneesha Sajnani                    9412663396           12:10 PM, 31st Jan                   MAX UAE whatsapp bot                    Your order is on the way?   Processing   Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP013123000762    You can also easily track your order from My Account > Order History.             12:10 PM, 31st Jan                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             12:10 PM, 31st Jan                     Aneesha Sajnani                    2           12:11 PM, 31st Jan                   MAX UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             12:11 PM, 31st Jan                     Aneesha Sajnani                    1           12:11 PM, 31st Jan                   MAX UAE whatsapp bot                   Please enter your email address           12:11 PM, 31st Jan                     Aneesha Sajnani                    [email-masked]           12:12 PM, 31st Jan                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           12:12 PM, 31st Jan                   Reena                   Hi Aneesha, Good Afternoon. Thank you for contacting Max. My name is Reena. We would be happy to help you           12:14 PM, 31st Jan                     Aneesha Sajnani                    Hi Reema           12:14 PM, 31st Jan                     Aneesha Sajnani                    Reena *           12:14 PM, 31st Jan                     Aneesha Sajnani                    I wanted to know if I can get in touch with the driver           12:14 PM, 31st Jan                     Aneesha Sajnani                    Since my dad is traveling and we are gifting this to a family member           12:15 PM, 31st Jan                     Aneesha Sajnani                    And he leaves for the airport at 1:30           12:15 PM, 31st Jan                     Aneesha Sajnani                    Was just hoping if we can get the order delivered asap           12:15 PM, 31st Jan                   Reena                   We see that you are contacting us regarding the order number 9412663396           12:15 PM, 31st Jan                     Aneesha Sajnani                    Yup           12:16 PM, 31st Jan                   Reena                   We would like to inform you regarding order number: 9412663396. Your order already on its way and will be delivered soon.           12:16 PM, 31st Jan                     Aneesha Sajnani                    Would u know will it get delivered before 1:00?           12:17 PM, 31st Jan                   Reena                   You can track the order on the following link: https://www.fareye.co/track.html?com_code=lmg&pm_Id=493&thex=ffffff&track_page_version=V2&&tracking_number=FP013123000762 with the tracking number FP013123000762.           12:17 PM, 31st Jan                     Aneesha Sajnani                    I did it just says in the way which is why I’ve message u asking if there is a possibility that we can call the delivery person to see by what time he will arrive           12:18 PM, 31st Jan                     Aneesha Sajnani                    On*           12:18 PM, 31st Jan                   Reena                   We would like to inform you that before attempting the delivery of your products, our courier agent will contact you.           12:20 PM, 31st Jan                     Aneesha Sajnani                    That’s fine all this I know would happen           12:20 PM, 31st Jan                     Aneesha Sajnani                    I’m just hoping if I can get it by 1           12:20 PM, 31st Jan                     Aneesha Sajnani                    Which is why I need your help contacting the delivery person           12:21 PM, 31st Jan                   Reena                   We have forwarded your query to the concern team and will be try to deliver your order as soon as possible.           12:25 PM, 31st Jan                   Reena                   We would request you to please allow us some time to do a needful.           12:25 PM, 31st Jan                     Aneesha Sajnani                    Thanks           12:25 PM, 31st Jan                     Aneesha Sajnani                    Sure           12:26 PM, 31st Jan                   Reena                   Please let us know if we can assist you any other queries.           12:26 PM, 31st Jan                   Reena                   It was a pleasure to assist you. Thank you for shopping with Max.   Have a wonderful day.           12:29 PM, 31st Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5647397