Subject: Ticket Assigned - Help for refund order#4701318251
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 31 Jan 2023 08:15:46 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Help  for refund order#4701318251  Dear Sir/Madam,

I am writing this email to ask your support to refund the transaction I made by mistake in Vodafone under your company number +97477647884.
On Nov. 20,2022 delivery, I am in the office  and your driver instructed me to pay through d-cardless withdrawal and he will keep the items outside our house for order#4701318251 which is supposed to be COD.
Since I am not familiar of the d-cardless withdrawal, by mistake I used the Vodafone online of my friend and paid  Qar 400 by mistake for the bill  linked to the company number +97477647884.
I am coordinating also to your driver and promised me to pay the refund. Please assist me to refund my money and escalate if necessary.
Kindly see below screenshots of the payment and our conversation w/ your driver/staff.
Appreciate your response.

Kind regards,

LEAH ABAT-MONDARES|FINANCE DEPARTMENT | Al Manhal Water Factory CO.LTD. W.L.L - Nestle Waters | Street # 7 Building # 46 Zone # 81 New Industrial Area PO.BOX 9753 Doha, State of Qatar| Fax +974 44600675|email:[email-masked]<mailto:[email-masked]>

Visit us on www.nestle-me.com<http://www.nestle-me.com/>

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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5330984