Subject: Ticket Assigned - Conversation with Riyas Mahammood
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 31 Jan 2023 08:13:42 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Riyas Mahammood Riyas Mahammood                    Hi           11:59 AM, 31st Jan                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            11:59 AM, 31st Jan                   MAX UAE whatsapp bot                    Hello Riyas Mahammood , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            11:59 AM, 31st Jan                     Riyas Mahammood                    1           11:59 AM, 31st Jan                   MAX UAE whatsapp bot                   Please enter your order number to continue.           11:59 AM, 31st Jan                     Riyas Mahammood                    9412483403           12:00 PM, 31st Jan                   MAX UAE whatsapp bot                    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.            12:00 PM, 31st Jan                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             12:00 PM, 31st Jan                     Riyas Mahammood                    2           12:00 PM, 31st Jan                   MAX UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             12:00 PM, 31st Jan                     Riyas Mahammood                    1           12:01 PM, 31st Jan                   MAX UAE whatsapp bot                   Please enter your email address           12:01 PM, 31st Jan                     Riyas Mahammood                    [email-masked]           12:01 PM, 31st Jan                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           12:01 PM, 31st Jan                     Riyas Mahammood                    Ok ?           12:01 PM, 31st Jan                   Reena                   Hi Riyas, Good Afternoon. Thank you for contacting Max. My name is Reena. We would be happy to help you           12:03 PM, 31st Jan                     Riyas Mahammood                    9412483403           12:03 PM, 31st Jan                   Reena                   We see that you are contacting us regarding the order number 9412483403           12:04 PM, 31st Jan                     Riyas Mahammood                    Yes           12:04 PM, 31st Jan                   Reena                   It will just take a moment to check the details for you.           12:05 PM, 31st Jan                   Reena                   We sincerely apologize for the inconvenience caused.           12:06 PM, 31st Jan                   Reena                   We see that there is delay in your order.           12:06 PM, 31st Jan                     Riyas Mahammood                    I know that delay already           12:07 PM, 31st Jan                     Riyas Mahammood                    Please tell me when I can receive           12:08 PM, 31st Jan                   Reena                   We have forwarded your query to the concern team and will be try to make your order ready for pick up as soon as possible.           12:08 PM, 31st Jan                   Reena                   Please allow us some time to do a needful.           12:08 PM, 31st Jan                     Riyas Mahammood                    Ok please           12:08 PM, 31st Jan                   Reena                   Please let us know if we can assist you any other queries.           12:09 PM, 31st Jan                     Riyas Mahammood                    Finish this queries first then we will go other           12:09 PM, 31st Jan                   Reena                   We would request you to please allow us some time           12:10 PM, 31st Jan                   Reena                   It was a pleasure to assist you. Thank you for shopping with Max.   Have a wonderful day.           12:12 PM, 31st Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5647313