Subject: New Reply Received - Re: Your return request has been cancelled
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 29 Jan 2023 11:21:28 +0000

Hi Reena kumari,  The customer has responded to the ticket.  Re: Your return request has been cancelled  Ticket comment <font>

</font><div style="margin: 0in 0in 8pt">Dear valued customer, </div>
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</font><div style="margin: 0in 0in 8pt">Thank you for using Aramex shipping services. </div>
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</font><div style="margin: 0in 0in 8pt">We would like to inform that this request/email is marked as
closed, therefore any further responses won't be visible to us. </div>
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</font><div style="margin: 0in 0in 8pt">For future request do not hesitate to send us a new email/
case with a new different subject name to be able to assist you. </div>
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</font><div style="margin: 0in 0in 0pt; line-height: normal">
<a rel="noreferrer">[email-masked]</a> </div>
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</font><div style="margin: 0in 0in 0pt 0.5in; line-height: normal"><span style="font-size: 12pt"> </span></div>
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</font><div style="margin: 0in 0in 8pt"><span style="color: black; line-height: 107%; font-size: 10pt">Abdelrahman
Mohamed</span></div>
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</font><div style="margin: 0in 0in 8pt"><span style="color: black; line-height: 107%; font-size: 10pt">Senior
Customer Service</span></div>
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</font><div style="margin: 0in 0in 8pt"><span style="line-height: 107%; font-size: 10pt">Aramex
International – CAI</span></div>
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</font><div style="margin: 0in 0in 8pt"><span style="color: black; line-height: 107%; font-size: 10pt">T. 
+201286691320</span></div>
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<span style="color: black; line-height: 107%; font-size: 10pt">A. </span><span style="color: red; line-height: 107%; font-size: 10pt">///</span><span style="color: black; line-height: 107%; font-size: 10pt"> obstinate.terms.bright</span>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From:<span style='font-family: "Times New Roman"; font-size: 12pt'> [email-masked] <br><b>Sent:</b> 1/25/2023 1:38:00 PM<br><b>To:</b> [email-masked];[email-masked]<br><b>CC:</b> [email-masked]<br><b>Subject:</b> RE: RE: Fwd: [#5535621] - Re: Your return request has been cancelled  [CaseReference:CAI/0123/16173]</span>
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</font><div style="margin: 0in 0in 8pt; line-height: normal"><span style="font-size: 12pt">Dear
valued customer,</span></div>
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</font><div style="margin: 0in 0in 8pt; line-height: normal"><span style="font-size: 12pt">Thank
you for using Aramex shipping services.</span></div>
<font>

</font><div style="margin: 0in 0in 8pt; line-height: normal"><span style="font-size: 12pt; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin">We would
like to remind you of the below request.</span></div>
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</font><div style="margin: 0in 0in 8pt; line-height: normal"><span style="font-size: 12pt; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin">Note: If we
didn’t receive any reply this case will be closed.</span></div>
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</font><div style="margin: 0in 0in 8pt; line-height: normal"><span style="font-size: 12pt">Please
don’t hesitate to contact us for any further assistance.</span></div>
<font>

</font><div style="margin: 0in 0in 8pt"><span style="color: black; line-height: 107%; font-size: 10pt">Abdelrahman
Mohamed</span></div>
<font>

</font><div style="margin: 0in 0in 8pt"><span style="color: black; line-height: 107%; font-size: 10pt">Senior
Customer Service</span></div>
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</font><div style="margin: 0in 0in 8pt"><span style="line-height: 107%; font-size: 10pt">Aramex
International – CAI</span></div>
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</font><div style="margin: 0in 0in 8pt">

  

  

  

  

 

 
 
<b><span style='color: black; line-height: 107%; font-family: "Arial",sans-serif; font-size: 10pt'> </span></b>
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</font><div style="margin: 0in 0in 8pt"><span style="color: black; line-height: 107%; font-size: 10pt">T. 
+201286691320</span></div>
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</font><div style="margin: 0in 0in 8pt">
<span style="color: black; line-height: 107%; font-size: 10pt">A. </span><span style="color: red; line-height: 107%; font-size: 10pt">///</span><span style="color: black; line-height: 107%; font-size: 10pt"> obstinate.terms.bright</span>
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<b><span style='font-family: "Times New Roman"; font-size: 12pt'>From:</span></b><span style='font-family: "Times New Roman"; font-size: 12pt'> [email-masked] <br><b>Sent:</b> 1/24/2023 4:01:00 PM<br><b>To:</b> [email-masked];[email-masked]<br><b>CC:</b> [email-masked]<br><b>Subject:</b> RE: RE: Fwd: [#5535621] - Re: Your return request has been cancelled  [CaseReference:CAI/0123/16173]</span>
</div></div>
<br><div style="margin: 0in 0in 8pt; line-height: normal"><span style="font-size: 12pt"><font>Dear
valued customer,</font></span></div>

<div style="margin: 0in 0in 8pt; line-height: normal"><span style="font-size: 12pt"><font>Thank
you for using Aramex shipping services.</font></span></div>

<div style="margin: 0in 0in 8pt; line-height: normal"><span style="font-size: 12pt; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin"><font>We would
like to remind you of the below request.</font></span></div>

<div style="margin: 0in 0in 8pt; line-height: normal"><span style="font-size: 12pt"><font>Please
don’t hesitate to contact us for any further assistance.</font></span></div>

<div style="margin: 0in 0in 8pt"><span style="color: black; line-height: 107%; font-size: 10pt"><font>Abdelrahman
Mohamed</font></span></div>

<div style="margin: 0in 0in 8pt"><span style="color: black; line-height: 107%; font-size: 10pt"><font>Senior
Customer Service</font></span></div>

<div style="margin: 0in 0in 8pt"><span style="line-height: 107%; font-size: 10pt"><font>Aramex
International – CAI</font></span></div>

<div style="margin: 0in 0in 8pt">
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</font><b><span style='color: black; line-height: 107%; font-family: "Arial",sans-serif; font-size: 10pt'> </span></b>
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<div style="margin: 0in 0in 8pt"><span style="color: black; line-height: 107%; font-size: 10pt"><font>T. 
+201286691320</font></span></div>

<div style="margin: 0in 0in 8pt"><font><span style="color: black; line-height: 107%; font-size: 10pt">A. </span><span style="color: red; line-height: 107%; font-size: 10pt">///</span><span style="color: black; line-height: 107%; font-size: 10pt"> obstinate.terms.bright</span></font></div>

<br> <br><br> <br><div style="border-width: 1pt medium medium; border-style: solid none none; border-color: rgb(181, 196, 223) currentColor currentColor; padding: 3pt 0in 0in; border-image: none"><div class="MsoNormal">
<b><span style='font-family: "Times New Roman"; font-size: 12pt'>From:</span></b><span style='font-family: "Times New Roman"; font-size: 12pt'> [email-masked] <br><b>Sent:</b> 1/21/2023 12:25:00 PM<br><b>To:</b> [email-masked];[email-masked]<br><b>CC:</b> [email-masked]<br><b>Subject:</b> RE: RE: Fwd: [#5535621] - Re: Your return request has been cancelled  [CaseReference:CAI/0123/16173]</span>
</div></div>
<br><font>

</font><div style="margin: 0in 0in 8pt"> <font><span style="font-size: 12pt">Dear
Valued customer, </span></font><font>

</font>
</div>
<div style="margin: 0in 0in 8pt"><span style="line-height: 107%; font-size: 12pt">Thank you
for using Aramex shipping services.</span></div>
<font>

</font><div style="margin: 0in 0in 8pt"><span style="line-height: 107%; font-size: 12pt">Please note
that your pickup request has been canceled based on Phone of the customer is always closed <strong><font color="#ff0000">A1278F1 </font></strong>         </span></div>
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</font><div style="margin: 0in 0in 8pt"><span style="line-height: 107%; font-size: 12pt">Please don’t
hesitate to contact us for any further assistance.</span></div>
<font>

</font><font>

</font><div style="margin: 0in 0in 0pt"><b><span style="color: rgb(192, 0, 0)">Aseel Ali </span></b></div>
<font>

</font><div style="margin: 0in 0in 0pt"><span style="color: black">Customer Service Executive</span></div>
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</font><div style="margin: 0in 0in 0pt"><span style="color: black; font-size: 10pt">Aramex
International LLC Cairo </span></div>
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</font><div style="margin: 0in 0in 0pt"><span style='color: rgb(217, 217, 217); font-family: "Calibri Light",sans-serif; font-size: 8pt'>_____________________________________</span></div>
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<span style="color: black">T.  +</span><span style="color: black; font-size: 10pt">01224173478</span>
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<span style="color: black; font-size: 10pt">A. </span><span style="color: red; font-size: 10pt">/// </span><span style="color: black; font-size: 10pt">rockets. dunks. Breathless</span>
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<a href="https://www.aramex.com/jo/ar" rel="noreferrer"><span style="color: rgb(19, 40, 75); font-size: 7.5pt; text-decoration: none; text-underline: none"><font><img width="26" height="26" style="width: 0.27in; height: 0.27in" alt="cid:[email-masked]"></font></span></a><a href="https://www.facebook.com/Aramex/" rel="noreferrer"><span style="color: rgb(19, 40, 75); font-size: 7.5pt; text-decoration: none; text-underline: none"><font><img width="26" height="26" style="width: 0.27in; height: 0.27in" alt="cid:[email-masked]"></font></span></a><a href="https://twitter.com/aramex" rel="noreferrer"><span style="color: rgb(19, 40, 75); font-size: 7.5pt; text-decoration: none; text-underline: none"><font><img width="26" height="26" style="width: 0.27in; height: 0.27in" alt="cid:[email-masked]"></font></span></a><a href="https://www.instagram.com/aramex/" rel="noreferrer"><span style="color: rgb(19, 40, 75); font-size: 7.5pt; text-decoration: none; text-underline: none"><font><img width="26" height="26" style="width: 0.27in; height: 0.27in" alt="cid:[email-masked]"></font></span></a><a href="https://www.youtube.com/aramextv" rel="noreferrer"><span style="color: rgb(19, 40, 75); font-size: 7.5pt; text-decoration: none; text-underline: none"><font><img width="26" height="26" style="width: 0.27in; height: 0.27in" alt="cid:[email-masked]"></font></span></a><a href="https://www.linkedin.com/company/aramex/" rel="noreferrer"><span style="color: rgb(19, 40, 75); font-size: 7.5pt; text-decoration: none; text-underline: none"><font><img width="26" height="26" style="width: 0.27in; height: 0.27in" alt="cid:[email-masked]"></font></span></a>
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<b><span style='font-family: "Times New Roman"; font-size: 12pt'>From:</span></b><span style='font-family: "Times New Roman"; font-size: 12pt'> [email-masked] <br><b>Sent:</b> 1/21/2023 12:17:00 PM<br><b>To:</b> [email-masked];[email-masked]<br><b>CC:</b> [email-masked]<br><b>Subject:</b> RE: Fwd: [#5535621] - Re: Your return request has been cancelled</span>
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<div style='margin: 0in; font-family: "Calibri",sans-serif; font-size: 15px'>
<strong><span style="color: red; font-size: 14px">[CAUTION: EXTERNAL EMAIL] </span></strong><span style="color: red; font-size: 14px">This email originated
<strong>outside</strong> of Aramex. <strong>DO NOT CLICK</strong> on <strong>LINKS</strong> or
<strong>ATTACHMENTS </strong>unless you recognize the sender and know the content is safe. If you suspect the email to be a SPAM or a PHISHING email, please forward the email to
<strong><a href="mailto:[email-masked]" rel="noreferrer"><span style="color: red">[email-masked]</span></a>. #BeCyberSmart</strong></span>
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<div style="margin-top: 0px; margin-bottom: 1rem; box-sizing: border-box" dir="ltr">
Hi Team,</div>
<div style="margin-top: 0px; margin-bottom: 1rem; box-sizing: border-box" dir="ltr">
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<div style="margin-top: 0px; margin-bottom: 1rem; box-sizing: border-box" dir="ltr">
Regarding the following, cx emailed us and telling that he returned his item already but didn't received the refund yet. Kindly check and confirm us if the item is received at your end or not.<br>
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Problem Statement: Late Collection</div>
<div style="margin-top: 0px; margin-bottom: 1rem; box-sizing: border-box" dir="ltr">
<br>
Order Date: 17-12-2022<br>
Order ID: 2110019137<br>
Tracking ID: 47793835191</div>
<div dir="ltr">Collection Reference : A12696D</div>
<div style="margin-top: 0px; margin-bottom: 1rem; box-sizing: border-box" dir="ltr">
<br>
Address: 01155554486<br>
1117 kornish el nile mapiro<br>
Assistance Required: Need Urgent Collection<br>
<br>
Issue Description: The new return request was created on (6-1-2023) and till now the item has not collected from the customer so kindly arrange the collection on priority basis.<br>
<br>
Thanks &amp; Regards,<br>
Mohammad Khalid</div>
<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">On Thu, 12 Jan at 6:01 PM <span class="separator">
, Max &lt;[email-masked]&gt; wrote:
<div style="font-family: -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size: 14px">
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<font style="vertical-align: inherit"><font style="vertical-align: inherit">Hi Team,</font></font><br>
<br>
<font style="vertical-align: inherit"><font style="vertical-align: inherit">Problem Statement: Late Collection</font></font><br>
<font style="vertical-align: inherit"><font style="vertical-align: inherit">Order Date: 17-12-2022</font></font><br>
<font style="vertical-align: inherit"><font style="vertical-align: inherit">Order ID: 2110019137</font></font><br>
<font style="vertical-align: inherit"><font style="vertical-align: inherit" dir="ltr">Tracking ID: 47793835191</font></font><br>
<font style="vertical-align: inherit"><font style="vertical-align: inherit">Address: 01155554486</font></font><br>
<font style="vertical-align: inherit"><font style="vertical-align: inherit">1117 kornish el nile mapiro</font></font><br>
<font style="vertical-align: inherit"><font style="vertical-align: inherit">Assistance Required: Need Urgent Collection</font></font><br>
<br>
<font style="vertical-align: inherit"><font style="vertical-align: inherit">Issue Description: The new return request was created on (6-1-2023) and till now the item has not collected from the customer so kindly arrange the collection on priority basis.</font></font><br>
<br>
<font style="vertical-align: inherit"><font style="vertical-align: inherit">Thanks &amp; Regards,</font></font>
</div>
<div dir="ltr"><font style="vertical-align: inherit"><font style="vertical-align: inherit" dir="ltr">Huma Sayed</font></font></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5535621