Subject: New Reply Received - Fwd: Your order number 9588969192 is ready for collection
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 28 Jan 2023 07:23:01 +0000

Hi Reena kumari,  The customer has responded to the ticket.  Fwd: Your order number 9588969192 is ready for collection  Ticket comment <div dir="auto">as per your email no refund or return then whats the solution?</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, 28 Jan 2023 at 11:21 AM, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5631330</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<span>-</span>——</div>
<div dir="ltr">Reena kumari : </div>
<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Bahul,<br><br>Thank you for reach out to us<br><br>We sincerely apologize for the inconvenience caused.<br><br>We would like to inform you that we cannot accept returns after 14 days from the delivery date.<br><br>We really appreciate your understanding and cooperation. </div>
<div dir="ltr">​</div>
<div dir="ltr">Feel free to reach us out for any further assistance.<br><br>Thank You,<br>Centrepoint Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5631330