Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 27 Jan 2023 14:54:17 +0000

Hi Reena kumari,  The customer has responded to the ticket.  Returns  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/zRMIiNz2P3AZZMr01m_qqA~~/AALN9wA~/RgRltRkUPVcDc3BjQgpj05Tl02MoiXoJUh1zdXBwb3J0QGNlbnRyZXBvaW50c3RvcmVzLmNvbVgEAAAAAQ~~" alt=""></div>
Dear Team,<br>
<br>
Kindly note that the listed order is not collected, as we received a prior request to close the order, thus the order is closed on our system.<br>
<br>
Best regards, 
<div>
<br>
<span class="labelnormal"><span class="labelname_sf">Noor Dokhan </span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #F26641" rel="noreferrer">www.shipa.com</a> </span>
</div>

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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>27/1/2023 5:54 PM GMT+04:00<br>
<strong>To: </strong>[email-masked]<br>
<strong>Cc: </strong>[email-masked]; [email-masked]<br>
<strong>Subject: </strong>Fwd: [#5632644] - Returns<br>
 
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<div dir="ltr">
<div dir="ltr">Hi Team,<br>
<br>
Problem Statement: Delivery<br>
Order Date: Dec 26, 2022<br>
Order ID: 9407380997<br>
Tracking ID: SD009540676<br>
Assistance Required: Need Urgent Assistance<br>
<br>
Issue Description: Customer placed the order on <span dir="ltr">Dec 26, 2022, as per the tracking order is showing cancelled and on the hybris it is still showing in progress. Kindly confirm the status of the order.</span>
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<div dir="ltr">
<br>
Regards,</div>

<div dir="ltr">Reena</div>
</div>
</div>
<br>
</div>

<img width="1" height="1" alt="" src="http://click.netsuite.com/q/xt_h4l9DQcc1xa9muaSD6Q~~/AALN9wA~/RgRltRkUPlcDc3BjQgpj05Tl02MoiXoJUh1zdXBwb3J0QGNlbnRyZXBvaW50c3RvcmVzLmNvbVgEAAAAAQ~~">
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5632644