Subject: Ticket Assigned - Conversation with Hello
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 27 Jan 2023 12:14:07 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hello Hello                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  ✍️ Please enter your name Customer:  hello Bot:  Hi hello, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9412211871 I want to cancel it because I ordered twice by mistake Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Continue Bot:  Please enter your order number to continue. Customer:  9412211871 Bot:    ? Congrats, your order is Placed   You can easily track your order from My Account > Order History.    During sales, your order may take longer to arrive.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0502929395            04:04 PM, 27th Jan                   Reena                   Dear Customer, Good Afternoon. Thank you for contacting Max. My name is Reena. We would be happy to help you           04:05 PM, 27th Jan                     Hello                    9412211871 Cancel this order           04:06 PM, 27th Jan                     Hello                    Because I ordered twice           04:06 PM, 27th Jan                   Reena                   We see that you are contacting us regarding the order number 9412211871           04:06 PM, 27th Jan                   Reena                   It will just take a moment to check the details for you.           04:06 PM, 27th Jan                   Reena                   We would like to inform you that with reference to the order ID 9412211871as per your request we have cancelled your order.           04:10 PM, 27th Jan                   Reena                   Please let us know if we can assist you any other queries.           04:11 PM, 27th Jan                   Reena                   It was a pleasure to assist you. Thank you for shopping with Max.   Have a wonderful day.           04:13 PM, 27th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5632406