Subject: Ticket Assigned - Conversation with Suneel
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 27 Jan 2023 12:12:55 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Suneel Suneel                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  suneel Bot:  Hi suneel, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9411858354 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP012523001221     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  508375256            04:02 PM, 27th Jan                   Reena                   Hi Suneel, Good Afternoon. Thank you for contacting Centrepoint. My name is Reena. We would be happy to help you           04:03 PM, 27th Jan                   Reena                   We see that you are contacting us regarding the order number 9411858354.           04:03 PM, 27th Jan                   Reena                   It will just take a moment to check the details for you.           04:06 PM, 27th Jan                   Reena                   We have forwarded your query to the concern team regarding the order status update.           04:07 PM, 27th Jan                   Reena                   Please allow us time to do a needful.           04:08 PM, 27th Jan                   Reena                   Please let us know if we can assist you any other queries.           04:11 PM, 27th Jan                   Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.   Have a wonderful day.           04:12 PM, 27th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5632398