Subject: Note Added - [#5486311] store issue
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 27 Jan 2023 10:19:34 +0000

Hi ,    Orps.cpsalmiya added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5486311    Subject:  store issue   Requester: Noëlle    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Dear Team, </div>
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<div class="MsoNormal">Please be informed that we had spoken to the customer, actually the customer wanted to exchange one perfume with us, she had a valid bill &amp; product was also seal packed, &amp; the cashier refused to exchange it with some other item, cashier
 has told to the customer that she has to exchange it with perfume only. So, customer was very upset with this reply. Customer said this should not be the case, if the proper valid bill is there &amp; item also good condition then customer should be allowed to
 exchange her item with any other items in Centrepoint. Then this customer she had exchanged her perfume with another perfume &amp; also she bought other garments from us &amp; left unsatisfied. Today we had called this customer &amp; spoken to her with proper apology
 &amp; given her assurance that next time this will be taken care of &amp; she is always most welcome to our store anytime. Customer said our apology is accepted.</div>
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<div class="MsoNormal">Thanks &amp;Regards</div>
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<div class="MsoNormal">Arun Rajput</div>
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<div class="MsoNormal">CP Salmiya</div>
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<div class="MsoNormal">97518371</div>
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<div class="MsoNormal">We Win As One</div>
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<div>From: Youraj Kinhikar &lt;[email-masked]&gt;
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<b>Sent:</b> Friday, January 27, 2023 11:13 AM<br>
<b>To:</b> Rashid Aboobacker &lt;[email-masked]&gt;; Arun Taranath Rajput &lt;[email-masked]&gt;; Orps cpsalmiya &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5486311] - store issue</div>
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<div class="MsoNormal">Regards</div>
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<div class="MsoNormal">Youraj</div>
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<b>From:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Sent:</b> Friday, January 27, 2023 1:32 PM<br>
<b>To:</b> Youraj Kinhikar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Akshay Berry &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Reddy Prasad &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#5486311] - store issue</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt">Hi Team,</span></div>
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<span style="font-size:10.5pt;color:#183247">Customer name: Noelle Antoun<br>
contact: 0096567009457</span><span style="font-size:10.5pt"> </span>
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<div class="MsoNormal"><span style="font-size:10.5pt">Please find the below attached invoice.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt">Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt">Reena </span></div>
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<span style="font-size:10.5pt"><br>
</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>5486311:1125156</span><span style="font-size:10.5pt">
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