Subject: Ticket Assigned - Product query
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 27 Jan 2023 09:27:46 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Product query Khaled El-Essawi                    hello           03:40 PM, 25th Jan                   Babyshop UAE WhatsApp bot                    Hello, welcome to Babyshop!?   مرحبًا بك في بيبي شوب            03:40 PM, 25th Jan                   Babyshop UAE WhatsApp bot                    Hello Khaled El-Essawi , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            03:40 PM, 25th Jan                     Khaled El-Essawi                    5           03:41 PM, 25th Jan                   Babyshop UAE WhatsApp bot                    Hi Khaled El-Essawi , let us know if we can help you with any of the following:    1. ? Order Status  2. ? Returns Process  3. ? Refund Information   4. ? Store Location  5. ?‍?Something Else    Type the option number to get started - for example, type 1 for ? Order Status   لتغيير لغة المحادثة للعربية ، اكتب عربي            03:41 PM, 25th Jan                     Khaled El-Essawi                    5           03:41 PM, 25th Jan                   Babyshop UAE WhatsApp bot                   Please wait, our agent will be with you shortly. Thanks           03:41 PM, 25th Jan                     Khaled El-Essawi                    hello           03:54 PM, 25th Jan                     Khaled El-Essawi                    Hello           03:58 PM, 25th Jan                   Mohamed                   Hi Khaled, Good Evening, Thank you for contacting Babyshop. My name is Mohamed, I will be happy to assist you.           03:59 PM, 25th Jan                     Khaled El-Essawi                    Hello           03:59 PM, 25th Jan                     Khaled El-Essawi                    i am trying to order this item https://www.babyshopstores.com/ae/en/Baby-%26-Moms/Toys/Outdoor-Play/Bikes-and-Ride-ons/BABYSHOP-SPARTAN-16-inch-Daisy-Bike/p/165319101           04:00 PM, 25th Jan                     Khaled El-Essawi                    and i would like to know if it comes assembled           04:00 PM, 25th Jan                   Mohamed                   Thank you for sharing the details. Please allow me a moment to check this for you.           04:04 PM, 25th Jan                   Mohamed                   I'm truly sorry for that, but the details isn't mentioned for the product.           04:09 PM, 25th Jan                     Khaled El-Essawi                    so how can i know           04:09 PM, 25th Jan                     Khaled El-Essawi                    because if its not i will not be ordering           04:09 PM, 25th Jan                   Mohamed                   Please be assured as we have send to our warehouse team to check the details and we will update you regards via the email:  [email-masked]           04:10 PM, 25th Jan                     Khaled El-Essawi                    thank you very much           04:10 PM, 25th Jan                   Mohamed                   Is there is any thing else i can help you with?           04:11 PM, 25th Jan                     Khaled El-Essawi                    thank you. how long will it take to get an asnwer           04:12 PM, 25th Jan                     Khaled El-Essawi                    answer           04:12 PM, 25th Jan                   Mohamed                   We will update you within 24-48 hours.           04:13 PM, 25th Jan                   Mohamed                   Is there is any thing else i can help you with?           04:16 PM, 25th Jan                     Khaled El-Essawi                    great           04:17 PM, 25th Jan                     Khaled El-Essawi                    thanks alot           04:17 PM, 25th Jan                   Mohamed                   It was a pleasure to assist you. Thank you for shopping with Babyshop. Have a wonderful day.           04:17 PM, 25th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5625554