Subject: Ticket Assigned - Conversation with Daria Toma
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 26 Jan 2023 11:59:29 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Daria Toma Daria Toma                    Good day           03:36 PM, 26th Jan                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            03:36 PM, 26th Jan                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            03:36 PM, 26th Jan                     Daria Toma                    1           03:37 PM, 26th Jan                   Centrepoint UAE whatsapp bot                    Hello Daria Toma , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            03:37 PM, 26th Jan                     Daria Toma                    1           03:37 PM, 26th Jan                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           03:37 PM, 26th Jan                     Daria Toma                    9411938307           03:38 PM, 26th Jan                   Centrepoint UAE whatsapp bot                    ? Congrats, your order is Placed   You can easily track your order from My Account > Order History.    If you wish to cancel your order, please flow below link.      During sales, your order may take longer to arrive.            03:38 PM, 26th Jan                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             03:38 PM, 26th Jan                     Daria Toma                    2           03:39 PM, 26th Jan                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             03:39 PM, 26th Jan                     Daria Toma                    1           03:39 PM, 26th Jan                   Centrepoint UAE whatsapp bot                   Please enter your email address           03:39 PM, 26th Jan                     Daria Toma                    [email-masked]           03:39 PM, 26th Jan                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           03:39 PM, 26th Jan                   Reena                   Hi Daria, Good Afternoon. Thank you for contacting Centrepoint. My name is Reena. We would be happy to help you           03:41 PM, 26th Jan                   Reena                   We see that you are contacting us regarding the order number 9411938307           03:41 PM, 26th Jan                     Daria Toma                    Good Afternoon Reena,May l know when l will receive the order?!           03:41 PM, 26th Jan                   Reena                   It will just take a moment to check the details for you.           03:41 PM, 26th Jan                   Reena                   We have forwarded your query to the concerned team regarding the order number 9411938307 and will be try to deliver soon           03:46 PM, 26th Jan                     Daria Toma                    Ok thanks           03:46 PM, 26th Jan                   Reena                   Please let us know if we can assist you any other queries.           03:48 PM, 26th Jan                     Daria Toma                    Can l ask you what are you meaning in Deliver soon ?! Can l receive it today?! Or tomorrow?!           03:50 PM, 26th Jan                   Reena                   Please allow us time to do a needful and we will update you by e-mail.           03:53 PM, 26th Jan                     Daria Toma                    Ok           03:56 PM, 26th Jan                   Reena                   We regret to inform you that we can not assured the exact time of delivery however we have forwarded your query to the concern team.           03:56 PM, 26th Jan                   Reena                   Please let us know if we can assist you any other queries.           03:57 PM, 26th Jan                     Daria Toma                    No thanks  Have a nice day           03:58 PM, 26th Jan                   Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           03:58 PM, 26th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5629185