Subject: Ticket Assigned - Conversation with Hello
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 25 Jan 2023 08:22:25 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hello Hello                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  hello Bot:  Hi hello, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0585487939            12:06 PM, 25th Jan                     Hello                    Ok           12:06 PM, 25th Jan                   Reena                   Dear Customer, Good Afternoon. Thank you for contacting Centrepoint. My name is Reena. We would be happy to help you           12:08 PM, 25th Jan                     Hello                    Hi           12:08 PM, 25th Jan                     Hello                    I want to return an item from my last order           12:08 PM, 25th Jan                     Hello                    One green lee cooper t shirt           12:08 PM, 25th Jan                   Reena                   We see that you are contacting us regarding the returns process.           12:10 PM, 25th Jan                   Reena                   It will just take a moment to check the details for you.           12:10 PM, 25th Jan                     Hello                    Ok           12:11 PM, 25th Jan                     Hello                    Hello           12:14 PM, 25th Jan                     Hello                    Pls update           12:14 PM, 25th Jan                   Reena                   We would request you to please confirm us the order number and e-mail Id as we are unable to locate the order.           12:15 PM, 25th Jan                     Hello                    email : [email-masked]           12:15 PM, 25th Jan                     Hello                    Your order 9411407695 has been delivered. We'd love to hear about your shopping experience           12:15 PM, 25th Jan                     Hello                    Hello           12:17 PM, 25th Jan                   Reena                   It will just take a moment to check the details for you.           12:18 PM, 25th Jan                     Hello                    Pls           12:19 PM, 25th Jan                   Reena                   We would like to inform you that we are facing the technical issue at the moment.           12:20 PM, 25th Jan                     Hello                    So           12:20 PM, 25th Jan                   Reena                   We would request you to please contact us after half an hour.           12:20 PM, 25th Jan                     Hello                    Pls you contact           12:20 PM, 25th Jan                   Reena                   We thank you for your understanding and cooperation.           12:20 PM, 25th Jan                     Hello                    Once it resolved           12:20 PM, 25th Jan                     Hello                    0585487939           12:20 PM, 25th Jan                   Reena                   Thank you for shopping with Centrepoint.   Have a wonderful day.           12:21 PM, 25th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5624633