Subject: Ticket Assigned - Conversation with Alviya Afrin
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 25 Jan 2023 08:17:31 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Alviya Afrin Alviya Afrin                    Customer:  However my cellphn wud b on flight mode so i will nt be able to take the call Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  Hi alviya afrin, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  4711760278 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC0124231000733     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            11:52 AM, 25th Jan                     Alviya Afrin                    Ok           11:52 AM, 25th Jan                   Reena                   Hi Alviya, Good Afternoon. Thank you for contacting Max. My name is Reena. We would be happy to help you           11:56 AM, 25th Jan                   Reena                   We see that you are contacting us regarding the order status.           11:59 AM, 25th Jan                   Reena                   It will just take a moment to check the details for you.           12:02 PM, 25th Jan                   Reena                   We see that you are contacting us regarding the order number 4711760278.           12:05 PM, 25th Jan                   Reena                   We sincerely apologies for the inconvenience caused to you.           12:05 PM, 25th Jan                   Reena                   We see that there is delay in your order.           12:08 PM, 25th Jan                   Reena                   We have forwarded your query to the concern team will be try to deliver the order as soon as possible.           12:09 PM, 25th Jan                   Reena                   Please let us know if we can assist you any other queries.           12:10 PM, 25th Jan                   Reena                   It was a pleasure to assist you. Thank you for shopping with Max.   Have a wonderful day.           12:12 PM, 25th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5624622