Subject: Ticket Assigned - Conversation with SHAFEER - BMC LINE
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 25 Jan 2023 08:07:01 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with SHAFEER - BMC LINE SHAFEER - BMC LINE                    2           11:52 AM, 25th Jan                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            11:52 AM, 25th Jan                   Centrepoint UAE whatsapp bot                    Hello SHAFEER - BMC LINE , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            11:52 AM, 25th Jan                     SHAFEER - BMC LINE                    2           11:52 AM, 25th Jan                   Centrepoint UAE whatsapp bot                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            11:52 AM, 25th Jan                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             11:52 AM, 25th Jan                     SHAFEER - BMC LINE                    2           11:53 AM, 25th Jan                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             11:53 AM, 25th Jan                     SHAFEER - BMC LINE                    1           11:53 AM, 25th Jan                   Centrepoint UAE whatsapp bot                   Please enter your email address           11:53 AM, 25th Jan                     SHAFEER - BMC LINE                    [email-masked]           11:53 AM, 25th Jan                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           11:53 AM, 25th Jan                   Reena                   Hi Shafeer, Good Afternoon. Thank you for contacting Centrepoint. My name is Reena. We would be happy to help you           11:56 AM, 25th Jan                     SHAFEER - BMC LINE                    Hi           11:56 AM, 25th Jan                     SHAFEER - BMC LINE                    My return item is not collected yet           11:56 AM, 25th Jan                     SHAFEER - BMC LINE                    Good afternoon           11:56 AM, 25th Jan                   Reena                   We see that you are contacting us regarding the returns collection.           11:57 AM, 25th Jan                     SHAFEER - BMC LINE                    Yes           11:57 AM, 25th Jan                     SHAFEER - BMC LINE                    item not collected yet           11:58 AM, 25th Jan                   Reena                   We would request you to please confirm that you are contacting us regarding this order number 9411029602           11:58 AM, 25th Jan                     SHAFEER - BMC LINE                    yes           11:59 AM, 25th Jan                   Reena                   It will just take a moment to check the details for you.           11:59 AM, 25th Jan                     SHAFEER - BMC LINE                    ok           11:59 AM, 25th Jan                   Reena                   We sincerely apologies for the inconvenience caused to you.           12:01 PM, 25th Jan                   Reena                   We see that there is delay in your returns collection.           12:01 PM, 25th Jan                     SHAFEER - BMC LINE                    yes           12:01 PM, 25th Jan                   Reena                   We have forwarded your query to the concern team and will be try to arrange the collection as soon as possible.           12:02 PM, 25th Jan                     SHAFEER - BMC LINE                    thanks           12:02 PM, 25th Jan                   Reena                   Please let us know if we can assist you any other queries.           12:03 PM, 25th Jan                     SHAFEER - BMC LINE                    nothing , have a nice day ahead           12:03 PM, 25th Jan                   Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.   Have a wonderful day.           12:04 PM, 25th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5624578