Subject: New Reply Received - Delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 25 Jan 2023 05:52:17 +0000

Hi Reena kumari,  The customer has responded to the ticket.  Delivery  Ticket comment <div>Reminder!!!<br><br>
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<div>On 23-Jan-2023, at 11:16 AM, Praveena V &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Dear team,<div>It’s been more than 10 days since I got your mail that you have initiated my refund, but I haven’t received the payment in my account.</div>
<div>This whole period of waiting and unnecessary dragging the issue for no reason is frustrating.</div>
<div>Please get back to me with a refund immediately.</div>
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<div>Regards,</div>
<div>Praveena</div>
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<br><div dir="ltr">Sent from my iPhone</div>
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<br><blockquote>On 31-Dec-2022, at 2:20 PM, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5061350</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
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<div dir="ltr">zai haq : </div>
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<div dir="ltr"><div dir="ltr">Hi Praveena,<br><br>Thank you for contacting us. <br><br>Please accept our apologies for the inconvenience caused.<br><br>We would like to inform you that we have already asked the bank to process the refund and the refund will be processed with in 5-10 business days.<br><br>Please elaborate if you are having any other issue.<br><br>
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<div dir="ltr"><div dir="ltr">​We look forward to hearing from you.<br><br>Thank You,<br>Centrepoint Support Team</div></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5061350