Subject: Ticket Assigned - Conversation with Takk
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 24 Jan 2023 11:45:31 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Takk Takk                    Hello           03:21 PM, 24th Jan                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            03:21 PM, 24th Jan                   MAX UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            03:21 PM, 24th Jan                     Takk                    1           03:21 PM, 24th Jan                   MAX UAE whatsapp bot                    Hello Takk , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            03:21 PM, 24th Jan                     Takk                    4           03:22 PM, 24th Jan                   MAX UAE whatsapp bot                    Looking for a MAX store near you? Just tap on the link below? and choose your city.   www.maxfashion.com/ae/en/storelocator   Happy shopping!?️             03:22 PM, 24th Jan                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             03:22 PM, 24th Jan                     Takk                    3           03:22 PM, 24th Jan                   MAX UAE whatsapp bot                    Hi Takk , let us know if we can help you with any of the following:    1. ? Order Status  2. ? Returns Process  3. ? Refund Information   4. ? Store Location  5. ?‍?Something Else    Type the option number to get started - for example, type 1 for ? Order Status   لتغيير لغة المحادثة للعربية ، اكتب عربي            03:22 PM, 24th Jan                     Takk                    1           03:22 PM, 24th Jan                   MAX UAE whatsapp bot                   Please enter your order number to continue.           03:22 PM, 24th Jan                     Takk                    5           03:22 PM, 24th Jan                   MAX UAE whatsapp bot                   Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number.           03:22 PM, 24th Jan                   MAX UAE whatsapp bot                    Please type 1 to continue   Or type 2 to go back to the main menu  ?            03:22 PM, 24th Jan                     Takk                    2           03:22 PM, 24th Jan                   MAX UAE whatsapp bot                    Hello Takk , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            03:22 PM, 24th Jan                     Takk                    5           03:22 PM, 24th Jan                   MAX UAE whatsapp bot                    Hi Takk , let us know if we can help you with any of the following:    1. ? Order Status  2. ? Returns Process  3. ? Refund Information   4. ? Store Location  5. ?‍?Something Else    Type the option number to get started - for example, type 1 for ? Order Status   لتغيير لغة المحادثة للعربية ، اكتب عربي            03:22 PM, 24th Jan                     Takk                    5           03:22 PM, 24th Jan                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           03:22 PM, 24th Jan                   Reena                   Hi Takk, Good Afternoon. Thank you for contacting Max. My name is Reena. We would be happy to help you           03:24 PM, 24th Jan                     Takk                    hey           03:24 PM, 24th Jan                     Takk                    I just want to know if all of the stores of Max on different location           03:25 PM, 24th Jan                     Takk                    prices are same for proucts?           03:25 PM, 24th Jan                   Reena                   It will just take a moment to check the details for you.           03:25 PM, 24th Jan                   Reena                   We would like to inform you that we can not assured it can very on the different location           03:27 PM, 24th Jan                     Takk                    it can what sorry?           03:27 PM, 24th Jan                     Takk                    I mean same product is different price on different location?           03:28 PM, 24th Jan                   Reena                   We would like to inform you that we can not assured about the price it can be different           03:29 PM, 24th Jan                     Takk                    what about app or website           03:30 PM, 24th Jan                     Takk                    price is less that in store?           03:30 PM, 24th Jan                   Reena                   We would like to inform you that price available online it may different from the store.           03:33 PM, 24th Jan                     Takk                    Different but high or low           03:33 PM, 24th Jan                     Takk                    ?           03:33 PM, 24th Jan                   Reena                   We can not assured, we would request you to please visit the store to know about the price of the products.           03:35 PM, 24th Jan                     Takk                    Okay           03:35 PM, 24th Jan                   Reena                   Please let us know if we can assist you any other queries.           03:36 PM, 24th Jan                     Takk                    But I want to go to lowest price I can not check in every store prices           03:36 PM, 24th Jan                     Takk                    ?           03:36 PM, 24th Jan                     Takk                    Of max           03:36 PM, 24th Jan                   Reena                   We can understand your point here however, we cannot assured the store prize from our end.           03:41 PM, 24th Jan                     Takk                    ok           03:41 PM, 24th Jan                   Reena                   Price*           03:41 PM, 24th Jan                   Reena                   We request you to please visit any nearest store and check the price for your desire product.           03:42 PM, 24th Jan                   Reena                   Thank you for your understanding and cooperation with us.           03:43 PM, 24th Jan                   Reena                   Please let us know if we can assist you any other queries.           03:43 PM, 24th Jan                     Takk                    no thanks           03:44 PM, 24th Jan                   Reena                   It was a pleasure to assist you. Thank you for shopping with Max.   Have a wonderful day.           03:44 PM, 24th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5621799