Subject: Note Added - [#5520686] Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 23 Jan 2023 17:43:02 +0000

Hi ,    Bajrangi Kumar added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5520686    Subject:  Returns   Requester: Payal Patel    Note Content:   <div class="WordSection1">
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<div class="MsoNormal">Dear Akshay,</div>
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<div class="MsoNormal">In regards to below mail We have connected with the customer and took all the required details to follow-up with the Credimax. Waiting for Credimax response. Once the issue Will closed, we will update you.</div>
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<div class="MsoNormal">Regards,</div>
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<div class="MsoNormal">Bajrangi Kumar</div>
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<div>From: Akshay Berry &lt;[email-masked]&gt; <br>
<b>Sent:</b> Monday, January 23, 2023 3:01 PM<br>
<b>To:</b> Surendrasinh Rathod &lt;[email-masked]&gt;; Bajrangi Kumar &lt;[email-masked]&gt;; support cen &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#5520686] - Returns</div>
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<div class="MsoNormal">Hi <a id="OWAAM40DD1D44F41C4010AB67F421FD20DDAE" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Bajrangi</span></a>
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<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Surendrasinh Rathod</span></a>,</div>
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<div class="MsoNormal">Update if this is resolved.</div>
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<div class="MsoNormal">name: Payal Patel</div>
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<div class="MsoNormal">contact:  +966501105626</div>
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<div class="MsoNormal">Store oasis mall aljufair CP</div>
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<div class="MsoNormal">Regards,</div>
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<img width="122" height="58" style="width:1.2708in;height:.6041in" id="Picture_x0020_3" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxMDExMjY0MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.61476lvAIwKJjQuApOAoHm2BQnJ2wavrI7g_ZN9E3HI" data-id="2044010112642" alt="Logo

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<div class="MsoNormal"><b><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Akshay Berry</span></b></div>
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<span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif;color:#242424;background:white'>Vendor Support &amp; Escalations Specialist</span><b><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'></span></b>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>T: +971 4 5172125</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Landmark Group HQ, Marina, Dubai, UAE</span></div>
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<b>From:</b> Akshay Berry <br>
<b>Sent:</b> Wednesday, January 18, 2023 1:17 PM<br>
<b>To:</b> Surendrasinh Rathod &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Bajrangi Kumar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; support cen &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#5520686] - Returns</div>
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<div class="MsoNormal">Hi <a id="OWAAM292D39EED1A248D18209B977E2B208DF" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Bajrangi</span></a>,</div>
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<div class="MsoNormal">Reminder on the below.</div>
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<div class="MsoNormal">Regards,</div>
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<img width="122" height="58" style="width:1.2708in;height:.6041in" id="Picture_x0020_2" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxMDExMjY0MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.61476lvAIwKJjQuApOAoHm2BQnJ2wavrI7g_ZN9E3HI" data-id="2044010112642" alt="Logo

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<div class="MsoNormal"><b><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Akshay Berry</span></b></div>
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<span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif;color:#242424;background:white'>Vendor Support &amp; Escalations Specialist</span><b><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'></span></b>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>T: +971 4 5172125</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Landmark Group HQ, Marina, Dubai, UAE</span></div>
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<b>From:</b> Surendrasinh Rathod &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Friday, January 13, 2023 1:28 PM<br>
<b>To:</b> Bajrangi Kumar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Akshay Berry &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> FW: [#5520686] - Returns</div>
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<div class="MsoNormal"><a id="OWAAM93B269FAFF5E4A26A5E695814285658A" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Bajrangi Kumar</span></a></div>
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<div class="MsoNormal">Please revert on the below customer issue</div>
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<div class="MsoNormal">Regards</div>
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<div class="MsoNormal">Surendra</div>
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<b>From:</b> Akshay Berry &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Friday, January 13, 2023 11:38 AM<br>
<b>To:</b> support cen &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Surendrasinh Rathod &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Abhilash Nalpat &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#5520686] - Returns</div>
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<div class="MsoNormal">Hi <a id="OWAAM1DAA2115AB854434A2825DA7389A9A95" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Abhilash</span></a>
<a id="OWAAMF3CBF35485B349E5AF44532C57E9D93F" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Surendrasinh</span></a>,</div>
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<div class="MsoNormal">Reminder on the below customer issue.</div>
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<div class="MsoNormal">Name: Payal Patel</div>
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<div class="MsoNormal">Mobile:  +966501105626</div>
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<div class="MsoNormal">Regards,</div>
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<img width="122" height="58" style="width:1.2708in;height:.6041in" id="Picture_x0020_58" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxMDExMjY0MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.61476lvAIwKJjQuApOAoHm2BQnJ2wavrI7g_ZN9E3HI" data-id="2044010112642" alt="Logo

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<div class="MsoNormal"><b><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Akshay Berry</span></b></div>
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<span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif;color:#242424;background:white'>Vendor Support &amp; Escalations Specialist</span><b><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'></span></b>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>T: +971 4 5172125</span></div>
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<b>From:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Saturday, January 7, 2023 2:22 PM<br>
<b>To:</b> Surendrasinh Rathod &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Abhilash Nalpat &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#5520686] - Returns</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Hi Team,</span></div>
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Kindly update on the issue if any.<br>
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Problem Statement:  Refund issue store<br>
Cx name: Payal Patel<br>
contact:  +966501105626<br>
Store oasis mall aljufair CP<br>
Assistance Required: Need assistance<br>
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CX issue: ''I have bought some items from Store in bahrain. I returned 2 items on same day I bought. They gave me credits on my debit that I used to purchase the items. It is been 4 days now I have not received credits in my bank account.''<br>
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Kindly check and do the needful.<br>
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Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Reena</span></div>
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