Subject: Ticket Assigned - Conversation with Dominic
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 23 Jan 2023 12:39:01 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Dominic Dominic                    Bot:    Hi, welcome to Babyshop?  مرحبًا بك في بيبي شوب  Bot:  Hi dominic, what do you need help with? Customer:  ? Refund Information Bot:   Returned some items? Here's how your refund works ?    After we receive your returns, we'll carry out a quality check and initiate your refund, depending on your payment method.   Credit or Debit Card  - Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.   Cash ? - You'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user. This will take 4-7 business days.    If your products have been cancelled, this is how your refund works?    Your refund will depend on your payment method.   Credit or Debit Card  - Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.   If your return and refund are taking a little longer, don't worry.?  We just need more time to process your returns during sales.    For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0565024187            04:14 PM, 23rd Jan                   Reena                   Dear Customer, Good Afternoon. Thank you for contacting Babyshop. My name is Reena. We would be happy to help you           04:19 PM, 23rd Jan                   Reena                   We see that you are contacting us regarding refund information.           04:25 PM, 23rd Jan                   Reena                   We request you to please confirm that you are contacting us regarding the order id 9411551588           04:26 PM, 23rd Jan                   Reena                   We would like to inform you that the item under this order id 9411551588 will be consider as non returnable item.           04:31 PM, 23rd Jan                   Reena                   Please let us know if we can assist you any other queries.           04:33 PM, 23rd Jan                   Reena                   It was a pleasure to assist you. Thank you for shopping with Babyshop.   Have a wonderful day.           04:36 PM, 23rd Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5618616