Subject: Ticket Assigned - Conversation with Sharon Castelino
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 23 Jan 2023 10:05:03 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Sharon Castelino Sharon Castelino                    Hi I am trying yo link my shukran membership to my mobile number and email and the process is not going through.           01:54 PM, 23rd Jan                    Centrepoint KW whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            01:54 PM, 23rd Jan                    Centrepoint KW whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            01:54 PM, 23rd Jan                     Sharon Castelino                    1           01:54 PM, 23rd Jan                    Centrepoint KW whatsapp bot                    Hello Sharon Castelino , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Information  3. ? Refund Information  4. ?Store Location  5. ?Reset Your password   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            01:54 PM, 23rd Jan                     Sharon Castelino                    5           01:54 PM, 23rd Jan                    Centrepoint KW whatsapp bot                    Please follow below link to reset your password   https://www.centrepointstores.com/kw/en/login/pw/change?token=vDxYWQXfFF858%2B6M7t0SucEbxXvZUJpyVyeyoNlYShot5l8sgQmL5%2BPPXVlyi5VhuZdXRrc1pZE6cHuZ1NnpyaHoKa53UvIUacyAZugCpBiddqXWLVmS8shcATVukzaRN5khr0j5EY5EPUCDsKpYUAHJBw175%2F9AVKxOIJr4XbU%3D&utm_source=hybris&utm_medium=whatsapp             01:54 PM, 23rd Jan                    Centrepoint KW whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             01:54 PM, 23rd Jan                     Sharon Castelino                    2           01:55 PM, 23rd Jan                    Centrepoint KW whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             01:55 PM, 23rd Jan                     Sharon Castelino                    1           01:56 PM, 23rd Jan                    Centrepoint KW whatsapp bot                   Please enter your email address           01:56 PM, 23rd Jan                     Sharon Castelino                    [email-masked]           01:56 PM, 23rd Jan                    Centrepoint KW whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           01:56 PM, 23rd Jan                   Reena                   Hi Sharon, Good Afternoon. Thank you for contacting Centrepoint. My name is Reena. We would be happy to help you           01:57 PM, 23rd Jan                     Sharon Castelino                    HiReena,           01:57 PM, 23rd Jan                     Sharon Castelino                    I am trying to link my shukran number to my email and mobile no. and I cannot           01:57 PM, 23rd Jan                     Sharon Castelino                    could you assist           01:58 PM, 23rd Jan                   Reena                   It will just take a moment to check the details for you.           01:58 PM, 23rd Jan                     Sharon Castelino                    ok           01:58 PM, 23rd Jan                   Reena                   We sincerely apologize for the inconvenience caused.           02:00 PM, 23rd Jan                   Reena                   We would request you to please contact the shukran support team.           02:00 PM, 23rd Jan                     Sharon Castelino                    ok           02:01 PM, 23rd Jan                   Reena                   Please let us know if we can assist you any other queries.           02:01 PM, 23rd Jan                   Reena                   It was a pleasure to assist you. Thank you for contacting Centrepoint.   Have a wonderful day.           02:04 PM, 23rd Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5618010