Subject: Ticket Assigned - Conversation with User
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Mon, 23 Jan 2023 07:42:16 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Can i know what time my order will be delivered today           11:05 AM, 23rd Jan                   Reena                   Dear Customer, Good Afternoon. Thank you for contacting Homecenter. My name is Reena. We would be happy to help you           11:09 AM, 23rd Jan                   Reena                   We would request you to please share us the order number and e-mail id.           11:10 AM, 23rd Jan                     User                    Can you check it by the mobile number           11:13 AM, 23rd Jan                     User                    99918317           11:14 AM, 23rd Jan                   Reena                   It will just take a moment to check the details for you.           11:14 AM, 23rd Jan                   Reena                   We sincerely apologize for inconvenience caused.           11:16 A
 M, 23rd Jan                   Reena                   We would like to inform you that we are unable to locate your order we would request you to please share us the order number and e-mail used to place this order.           11:18 AM, 23rd Jan                     User                    I bought it in the show room not online           11:20 AM, 23rd Jan                     User                    Is there any customers service number           11:20 AM, 23rd Jan                   Reena                   We apologized for the inconvenience caused, we will not able to track the store purchases.           11:22 AM, 23rd Jan                   Reena                   We would request you to please contact the relevant team.           11:22 AM, 23rd Jan                     User                    What's the mobile number to call them           11:24 AM, 23rd Jan                   Reena                   We sincerely apologize for the inconvenience caused, we would request you to please 
 contact on provided number 18-60-190.           11:27 AM, 23rd Jan                     User                    Thanks           11:27 AM, 23rd Jan                   Reena                   We would like to inform you that you can also find the customer service number on the invoice.           11:27 AM, 23rd Jan                     User                    The number is out of reach           11:28 AM, 23rd Jan                   Reena                   We would request you to please share us the invoice, your name and contact number, we will forward your concern to the relevant team.           11:29 AM, 23rd Jan                     User                    The invoice not with at the moment the contant number for the customer service should not a secret just provide me with a contact number that work           11:33 AM, 23rd Jan                   Reena                   We would like to inform you that we will be not able to check the store orders however we would request you to please
  share us your contact number and name we will forward your concern to relevant team.           11:37 AM, 23rd Jan                   Reena                   Dear Customer, I'm not getting a response from you. Are we still connected?           11:38 AM, 23rd Jan                   Reena                   Dear Customer, I have not received a response from you still, please confirm if we are still connected?           11:40 AM, 23rd Jan                   Reena                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with Homecentre in case of any unanswered query.           11:40 AM, 23rd Jan                   Reena                   It was a pleasure to assist you. Thank you for shopping with Homecentre.   Have a wonderful day.           11:41 AM, 23rd Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5617497