Subject: Note Added - [#5583247] Wrong item delivered
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 22 Jan 2023 13:51:24 +0000

Hi ,    Wajeeha Arshi added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5583247    Subject:  Wrong item delivered    Requester: Wisam Farsakh    Note Content:   <div class="WordSection1">
<div class="MsoNormal">HI,</div>
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<div class="MsoNormal">Thanks</div>
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<div>From: Faraz Lohani &lt;[email-masked]&gt; <br>
<b>Sent:</b> Sunday, January 22, 2023 5:30 PM<br>
<b>To:</b> support cen &lt;[email-masked]&gt;; Wajeeha Arshi &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#5583247] - Wrong item delivered</div>
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<div class="MsoNormal">Hi <a id="OWAAMBDF65A5A243D4979B279EE61357EEB49" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Wajeeha Arshi</span></a>,</div>
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<div class="MsoNormal">Can you please assist with the below.</div>
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<b>From:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Tuesday, January 17, 2023 9:49 AM<br>
<b>To:</b> Wajeeha Arshi &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#5583247] - Wrong item delivered</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Hi Team,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Any update on this case.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Problem Statement: Wrong Item Delivered</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Order Date: Jan 12, 2023</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Order ID: 9410134511</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Tracking ID: FP011223002083</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Assistance Required: Need Urgent Assistance</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Issue Description: Customer placed order the order on Jan 12, 2023 for the item- 164841589 Upholstered Bench - 120x40x45 cm. Customer is reporting that "I just received
 wrong item". Kindly look into it and do needful.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Reena</span></div>
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</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>5583247:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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