Subject: New Reply Received - Product information
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 22 Jan 2023 10:48:15 +0000

Hi Reena kumari,  The customer has responded to the ticket.  Product information  Ticket comment <div>
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<div dir="ltr">Please i want to ask regarding the spare part for baby blender junior jake ( the jake is broken ) </div>
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<div dir="ltr">Where can i get it </div>
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<div>From: Babyshop &lt;[email-masked]&gt;<br>
<b>Sent:</b> Sunday, January 22, 2023 1:22:25 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Product information
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<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5610589</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="ltr">Reena kumari : </div>
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<div style="">Hi Ahmed,</div>
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<div style="">Thank you for reaching out to us!</div>
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<div style="">We would like to inform you that we tried to find your regarding the Food Processor Blender and Steamer unfortunately, we were unable to locate your order.</div>
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<div>We see that you want to purchase jake for a juniors food processor blender and steamer which you bought from our store. Unfortunately, we do not sell jake on our website. However, you can easily get these spare jake from our store.</div>
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<div>We would instruct you to visit a nearby Babyshop store with the product and its invoice. They will surely help you out with this.</div>
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<div>Hope we are able to provide a resolution. Please let us know about your feedback.</div>
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<div>Thank You,</div>
<div>Babyshop Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5610589