Subject: New Reply Received - Re: Sorry, we had to cancel your order.
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 21 Jan 2023 14:16:09 +0000

Hi Reena kumari,  The customer has responded to the ticket.  Re: Sorry, we had to cancel your order.  Ticket comment <div dir="auto">Hi Max,<div dir="auto"> </div>
<div dir="auto">I am still waiting for the voucher. Kindly do the needful.</div>
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<div dir="auto">Thanks &amp; Regards,</div>
<div dir="auto">Sadhana G</div>
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<div>On Mon, Jan 16, 2023, 7:04 PM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Sadhana,<br><br>Thanks for reaching out to us and giving us the opportunity to serve you.<br><br>We truly apologize for the inconvenience however, please understand whenever you place an order, all the items that you want to purchase go to our quality team for a quality check to make sure they are in good condition to be sent to you.<br><br>During quality check we found out that the item  Ribbed Long Sleeves Hooded Top with Button Closure and Pocket was not in a good condition to be sold and it was the last of their stock hence we took it out of your order and refunded you for this.<br><br>We will not be happy either if you receive bad items in your order, this is the reason why this item was cancelled and you received a notification regarding the same.<br>
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<div dir="ltr">You can place the order again as we keep updating the stock inventory.</div>
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<br>We would really appreciate your patience and understanding here.<br><br>Please feel free to get in touch if you need further assistance.</div>
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<div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box">Thank You,<br style="box-sizing:border-box"><span style='color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline!important;box-sizing:border-box'>Max </span>Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5595266