Subject: New Reply Received - Product information
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 21 Jan 2023 10:38:44 +0000

Hi Reena kumari,  The customer has responded to the ticket.  Product information  Ticket comment <div dir="auto">Dear Team, <div><br></div>
<div>Thank you for taking concern seriously and I appreciate it. </div>
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<div>I am fine with the Voucher. </div>
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<div>Regards, </div>
<div><br></div>
<div>Maricel<br><br>Sent from my Huawei phone</div>
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<br><br>-------- Original message --------<br>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Centrepoint &lt;[email-masked]&gt;<br>Date: Fri, 20 Jan 2023, 11:57 am<br>To: [email-masked]<br>Subject: Re: [#5605435] - Product information<br>
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<div dir="ltr">Hi Maricel,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>We sincerely apologize for any inconvenience caused and for the delay. This is definitely not the experience we wish you had when shopping on our website.<br><br>We would like to inform you that we will not be able to send the the missing item.<br><br>We would like to offer you a AED 25 compensation voucher for the incomplete item. </div>
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<div dir="ltr">Please confirm if you do accept it or you can return and get refunded.</div>
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<div dir="ltr">Feel free to get in touch with us for further assistance.<br><br>Thank You,<br>Centrepoint Support Team.</div>
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<span style="font-size:0px;font-family:'fdtktid';min-height:0px;height:0px;max-height:0px;line-height:0px;color:#ffffff">5605435:1125156</span>

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5605435