Subject: New Reply Received - Re: Sorry, we had to cancel part of your order.
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 21 Jan 2023 06:22:06 +0000

Hi Reena kumari,  The customer has responded to the ticket.  Re: Sorry, we had to cancel part of your order.  Ticket comment <div dir="auto">Kindly cancel my order<div dir="auto"><br></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, 21 Jan 2023, 10:20 am Babyshop, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5608040</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 5608040<br><br>نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br><br>نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br><br>نتطلع الى ردكم.</div>
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<div dir="ltr">Reena kumari : </div>
<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div>Hi Misbah,</div>
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<div>Thank you for getting in touch with us.</div>
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<div>We see that you have placed your order on 19 Jan, 2023 and your expected collection date is 21 Jan, 2023. We would like to inform that click and collect orders are usually delivered to the stores and are ready to pick-up within 2 - 3 working days. You’ll receive an SMS and an email when your order is ready for collection.</div>
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<div>If you do not receive your order within the specified time frame, please do let us know. We will be happy to help.<br><br>
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<div>​We thank you for your understanding and cooperation.<br><br>Feel free to get in touch with us for further assistance.</div>
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<div>Thank You,</div>
<div>Babyshop Support Team </div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5608040