Subject: Ticket Assigned - Conversation with Hafeel
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 20 Jan 2023 12:26:07 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hafeel Hafeel                    Hi           04:01 PM, 20th Jan                   Babyshop UAE WhatsApp bot                    Hello, welcome to Babyshop!?   مرحبًا بك في بيبي شوب            04:01 PM, 20th Jan                   Babyshop UAE WhatsApp bot                    Hello Hafeel , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            04:01 PM, 20th Jan                     Hafeel                    1           04:01 PM, 20th Jan                   Babyshop UAE WhatsApp bot                   Please enter your order number to continue.           04:01 PM, 20th Jan                     Hafeel                    9410624468           04:01 PM, 20th Jan                   Babyshop UAE WhatsApp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=LM704208905    You can also easily track your order from My Account > Order History.             04:02 PM, 20th Jan                   Babyshop UAE WhatsApp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             04:02 PM, 20th Jan                     Hafeel                    2           04:02 PM, 20th Jan                   Babyshop UAE WhatsApp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             04:02 PM, 20th Jan                     Hafeel                    1           04:02 PM, 20th Jan                   Babyshop UAE WhatsApp bot                   Please enter your email address           04:02 PM, 20th Jan                     Hafeel                    [email-masked]           04:02 PM, 20th Jan                   Babyshop UAE WhatsApp bot                   Please wait, our agent will be with you shortly. Thanks           04:02 PM, 20th Jan                     Hafeel                    9410624468 what about this order           04:02 PM, 20th Jan                   Reena                   Hi Hafeel,, Good Evening. Thank you for contacting Babyshop. My name is Reena. We would be happy to help you.           04:09 PM, 20th Jan                   Reena                   We can see that you are contacting us regarding the order id 9410624468.           04:10 PM, 20th Jan                   Reena                   It will just take a moment to check the details for you.           04:10 PM, 20th Jan                     Hafeel                    Ok           04:10 PM, 20th Jan                   Reena                   Please accept our full apologies for the inconvenience caused.           04:14 PM, 20th Jan                   Reena                   We see that there is delay in your order.           04:14 PM, 20th Jan                     Hafeel                    What’s going on I don’t understand           04:14 PM, 20th Jan                     Hafeel                    More than 5 days           04:15 PM, 20th Jan                   Reena                   We have forwarded your query to the concerned team and will be try to deliver your order as soon as possible.           04:15 PM, 20th Jan                     Hafeel                    How many days it will take for delivery           04:16 PM, 20th Jan                   Reena                   We need to get an update from the delivery team, if there will be any update we will let you know on your e-mail id.           04:17 PM, 20th Jan                   Reena                   Please let us know if we can assist you any other queries.           04:18 PM, 20th Jan                     Hafeel                    I hearing for this every day           04:19 PM, 20th Jan                     Hafeel                    Will you please update some other information           04:19 PM, 20th Jan                   Reena                   Please give us some time, because the issue has been escalated to the concerned team, and they will do their best to help you properly.           04:21 PM, 20th Jan                     Hafeel                    Ok           04:22 PM, 20th Jan                     Hafeel                    If you can’t deliver tomorrow I want cancel my order           04:23 PM, 20th Jan                   Reena                   Please let us know if we can assist you any other queries.           04:23 PM, 20th Jan                   Reena                   It was a pleasure to assist you. Thank you for shopping with Babyshop.   Have a wonderful day.           04:25 PM, 20th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5609149