Subject: Ticket Assigned - Conversation with Ahmad Shabeer C H
From: Splash <[email-masked]>
To: [email-masked]
Date: Fri, 20 Jan 2023 09:18:55 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Ahmad Shabeer C H Ahmad Shabeer C H                    Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  Hi ahmad shabeer c h, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9410007500 Bot:    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0527971486            01:06 PM, 20th Jan                     Ahmad Shabeer C H                    You can contact after 30 minutes           01:07 PM, 20th Jan                   Reena                   Hi Ahmad, Good Afternoon. Thank you for contacting Splash. My name is Reena. We would be happy to help you           01:09 PM, 20th Jan                   Reena                   We can see that you are contacting us regarding the order Id 9410007500.           01:10 PM, 20th Jan                   Reena                   Please accept our full apologies for the inconvenience caused.           01:13 PM, 20th Jan                   Reena                   We can see that there is delay in your order.           01:13 PM, 20th Jan                   Reena                   We have forwarded your query to the concerned team and will be try to deliver your order at the store as soon as possible.           01:15 PM, 20th Jan                   Reena                   Please let us know if we can assist you any other queries.           01:16 PM, 20th Jan                   Reena                   It was a pleasure to assist you. Thank you for shopping with Splash.   Have a wonderful day.           01:17 PM, 20th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5608567