Subject: Note Added - [#5583368] Store information
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 20 Jan 2023 08:56:27 +0000

Hi ,    CP Ocer added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5583368    Subject:  Store information   Requester: Kuitima    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Hi Team,</div>
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<div class="MsoNormal">Please inform the customer that her credit note can be used until Feb’ 23, 2023 only (need to bring the actual credit note when redeeming) and no other further extension once expired again. We’re trying to reach her but her mobile was off.
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<div class="MsoNormal"><img width="1114" height="452" style="width:11.6041in;height:4.7083in" id="Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwOTg4MzEwNCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.YcUDLq3WOKR6aBqPvF1c_kEZSL0uHmOhnGq9_gN7kgI" data-id="2044009883104"></div>
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<div class="MsoNormal">Regards,</div>
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<div class="MsoNormal">Bernadette</div>
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<div class="MsoNormal">33475561</div>
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<div class="MsoNormal">CP OCER</div>
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<div>From: Ajmal Mohammed &lt;[email-masked]&gt; <br>
<b>Sent:</b> Thursday, January 19, 2023 7:02 PM<br>
<b>To:</b> Mohammed Ghouse &lt;[email-masked]&gt;<br>
<b>Cc:</b> CP Ocer &lt;[email-masked]&gt;; Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> FW: [#5583368] - Store information</div>
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<div class="MsoNormal"><b>Hi Ghouse / Berna, </b></div>
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<div class="MsoNormal"><b>Please update the status </b></div>
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<b>From:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Thursday, January 19, 2023 8:37 AM<br>
<b>To:</b> Ajmal Mohammed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#5583368] - Store information</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247">Hi Team, </span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247">Any update on this case.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247">Customer Name: Kuitima Hussein  </span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247">Contact Number: 36948937 </span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247">Store Name: Centerpoint Oasis Mall Riffa </span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247">E-mail Id: <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br>
Voucher Number: 2101820130061KKD11 </span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247">Issue Description: Customer is reporting that "I had a voucher with 11:00 bd And i was sick couldn’t claim on the 27/12/22 on the 29 /11 I went to the closes centerpoint
 to use the voucher they told me they have to send an email to get approval"..</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247">"I can use it I went 2 times to check what happened but till now they said still no answer". Kindly look into it and do needful.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247">Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247">Reena</span></div>
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</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">5583368:1125156</span><span style="font-size:10.5pt;font-family:-Apple-System">
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