Subject: Note Added - [#5569223] Re: Your refund is on its way
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 19 Jan 2023 06:12:18 +0000

Hi ,    Sanket Sable added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5569223    Subject:  Re: Your refund is on its way   Requester: Madel Antonio    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Hi Team,</div>
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<div class="MsoNormal">Regards,</div>
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<div class="MsoNormal">Sanket Sable</div>
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<div class="MsoNormal">Omni Channel Manager, Centrepoint </div>
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<div class="MsoNormal">Mob. +971-521455465</div>
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<div>From: Centrepoint &lt;[email-masked]&gt; <br>
<b>Sent:</b> Wednesday, January 18, 2023 5:08 PM<br>
<b>To:</b> Sanket Sable &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5569223] - Re: Your refund is on its way</div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Hi Team,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Kindly update us on the following concern.<br>
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Problem Statement: Refund<br>
Order Date: Jan 6, 2023<br>
Order ID: 4709296163<br>
Tracking ID: RP0108230004711<br>
RV: 47092961630560621035<br>
Assistance Required: Quick Assistance Required<br>
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Issue Description: We have processed the refund amount of QAR 318 as a return voucher and we have already pushed back the customer that as you placed the order cash on delivery. <br>
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You'll receive a refund as Return Voucher but customer is keep insisting us for the bank transfer. Kindly look into it and do needful.<br>
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Regards,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Mohammad Khalid</span></div>
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<span style='font-size:10.5pt;font-family:"-apple-system",serif'>On Thu, 12 Jan at 2:24 PM
<span class="separator">, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>​Hi Team,<br>
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Problem Statement: Refund<br>
Order Date: Jan 6, 2023<br>
Order ID: 4709296163<br>
Tracking ID: RP0108230004711<br>
RV: 47092961630560621035<br>
Assistance Required: Quick Assistance Required<br>
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Issue Description: We have processed the refund amount of QAR 318 as a return voucher and we have already pushed back the customer that as you placed the order cash on delivery. <br>
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You'll receive a refund as Return Voucher but customer is keep insisting us for the bank transfer. Kindly look into it and do needful.<br>
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Regards,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Huma</span></div>
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<span style='font-size:10.5pt;font-family:"-apple-system",serif'><br>
</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>5569223:1125156</span><span style='font-size:10.5pt;font-family:"-apple-system",serif'>
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