Subject: New Reply Received - Return the item
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 17 Jan 2023 08:51:47 +0000

Hi Reena kumari,  The customer has responded to the ticket.  Return the item   Ticket comment <div dir="ltr">Hi Centrepoint<div>its been nine days after the refund approval.still my amount QR59/- is not credited to my account ,please let me know the status.</div>
<div>thanks and regards</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, Jan 10, 2023 at 7:53 AM safwan Abdullah &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Dears<div>Your concerned  personnel have already  collected the items. Please let me know how I can redeem my cash. It's not credited to my credit in the centerpoint application.</div>
<div>thank you </div>
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<div dir="ltr" class="gmail_attr">On Tue, Jan 10, 2023 at 4:22 AM Centrepoint &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5559533</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
<div dir="ltr">
<span>-</span>-</div>
<div dir="ltr">Badri . : </div>
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<div dir="ltr"><div dir="ltr">Hi safwan ,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>We sincerely apologize for the delay in collecting your return request. We have created a return request at this time to avoid further delays. You must have received an email notification from us containing a link. We request that you please click on that link and fill out your address and contact details.<br><br>Once you have done that, please simply reply to this email and let us know, along with your full address and contact number, so that we can arrange the collection for you on a priority basis.<br><br>We are looking forward to hearing from you soon. Thank you for your help!<br><br>
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<div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box" dir="ltr">Thank You,<br style="box-sizing:border-box"><span>Centrepoint </span>Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5559533