Subject: Note Added - [#5494302] Credit Note: 10225060QBK16- not received by Max Barwa Dated 22-Dec-22
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 17 Jan 2023 07:44:46 +0000

Hi ,    Shubham Chintalwar added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5494302    Subject:  Credit Note: 10225060QBK16- not received by Max Barwa Dated 22-Dec-22   Requester: NED Sohail    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Hi,</div>
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<div class="MsoNormal">Kindly revert &amp; close.</div>
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<div class="MsoNormal">Regards,</div>
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<div class="MsoNormal">Shubham Chintalwar</div>
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<div class="MsoNormal">+974 77963576</div>
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<div>From: Akshay Berry &lt;[email-masked]&gt; <br>
<b>Sent:</b> Tuesday, January 17, 2023 10:32 AM<br>
<b>To:</b> Max &lt;[email-masked]&gt;; Mahender Singh &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Shubham Chintalwar &lt;[email-masked]&gt;; Shumalan Naicker &lt;[email-masked]&gt;; Nitin Grover &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#5494302] - Credit Note: 10225060QBK16- not received by Max Barwa Dated 22-Dec-22</div>
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<div class="MsoNormal">Hi <a id="OWAAM41868F180C8C40158A7AD4E24BBC2F8D" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Mahender</span></a>,</div>
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<div class="MsoNormal">Reminder on the below.</div>
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<div class="MsoNormal">Regards,</div>
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<img width="122" height="58" style="width:1.275in;height:.6in" id="Picture_x0020_3" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwOTU3MTEzOSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.VqBO0pXDAcqT7OK1uiQwfE99YvxyEPz3gYsddQWHGYc" data-id="2044009571139" alt="Logo

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<div class="MsoNormal"><b><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Akshay Berry</span></b></div>
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<span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif;color:#242424;background:white'>Vendor Support &amp; Escalations Specialist</span><b><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'></span></b>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>T: +971 4 5172125</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Landmark Group HQ, Marina, Dubai, UAE</span></div>
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<b>From:</b> Akshay Berry <br>
<b>Sent:</b> Monday, January 9, 2023 11:25 PM<br>
<b>To:</b> Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mahender Singh &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Shubham Chintalwar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Shumalan
 Naicker &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Nitin Grover &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#5494302] - Credit Note: 10225060QBK16- not received by Max Barwa Dated 22-Dec-22</div>
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<div class="MsoNormal">Hi <a id="OWAAM8AE119050045481EA396DC32A8347C2D" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Mahender</span></a>,</div>
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<div class="MsoNormal">Assist to resolve below issue. Customer keeps coming back.</div>
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<div class="MsoNormal">Mobile number : +97466247339</div>
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<div class="MsoNormal">customer name : Sohail </div>
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<div class="MsoNormal">Store address: Barwa Max store</div>
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<div class="MsoNormal">Regards,</div>
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<img width="122" height="58" style="width:1.275in;height:.6in" id="Picture_x0020_2" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwOTU3MTEzOSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.VqBO0pXDAcqT7OK1uiQwfE99YvxyEPz3gYsddQWHGYc" data-id="2044009571139" alt="Logo

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<div class="MsoNormal"><b><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Akshay Berry</span></b></div>
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<span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif;color:#242424;background:white'>Vendor Support &amp; Escalations Specialist</span><b><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'></span></b>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>T: +971 4 5172125</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Landmark Group HQ, Marina, Dubai, UAE</span></div>
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<b>From:</b> Akshay Berry <br>
<b>Sent:</b> Wednesday, January 4, 2023 11:27 PM<br>
<b>To:</b> Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mahender Singh &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Shubham Chintalwar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#5494302] - Credit Note: 10225060QBK16- not received by Max Barwa Dated 22-Dec-22</div>
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<div class="MsoNormal">Hi <a id="OWAAM6F16E43D1EEC4ACF9456DA050F84FA10" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Mahender</span></a>,</div>
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<div class="MsoNormal">Reminder on the below customer issue.</div>
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<div class="MsoNormal">Regards,</div>
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<img width="122" height="58" style="width:1.275in;height:.6in" id="Picture_x0020_58" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwOTU3MTEzOSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.VqBO0pXDAcqT7OK1uiQwfE99YvxyEPz3gYsddQWHGYc" data-id="2044009571139" alt="Logo

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<div class="MsoNormal"><b><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Akshay Berry</span></b></div>
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<span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif;color:#242424;background:white'>Vendor Support &amp; Escalations Specialist</span><b><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'></span></b>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>T: +971 4 5172125</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Landmark Group HQ, Marina, Dubai, UAE</span></div>
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<b>From:</b> Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Saturday, December 31, 2022 10:41 AM<br>
<b>To:</b> Mahender Singh &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#5494302] - Credit Note: 10225060QBK16- not received by Max Barwa Dated 22-Dec-22</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Hi Team,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Kindly update on the below issue.</span></div>
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With reference to <br>
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Mobile number : +97466247339<br>
customer name : Sohail <br>
Store address: Barwa Max store<br>
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The customer visited Barwa Max store phone # 44154492 and tried to encash his credit note, but the supervisor there refused to take it, saying it was expired. The actual date mentioned is December 22, but he was saying it expired on December 21.<br>
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Thank You,<br>
Max Support Team</span></div>
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</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">5494302:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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